Public bug reported:

I'm on Ubuntu MATE 16.04 Beta 2. Clean install.

My printer refuses to work on 16.04 using the latest Epson driver
(http://download.ebz.epson.net/dsc/search/01/search/searchModule). Was
working OK on 15.10 and 14.04 (Mint 17.3) with the same driver (weren't
updated since 2013).

Went through the printer troubleshooting, here's mine troubleshoot.txt:
http://download.ebz.epson.net/dsc/search/01/search/searchModule

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: system-config-printer-gnome 1.5.7+20160212-0ubuntu2
ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
Uname: Linux 4.4.0-15-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Mar 28 13:05:23 2016
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2016-03-24 (3 days ago)
InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160224)
InterpreterPath: /usr/bin/python3.5
Lpstat: device for L550-Series: lpd://10.38.6.129:515/PASSTHRU
MachineType: ASUSTeK COMPUTER INC. UX31A
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/L550-Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/L550-Series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-15-generic.efi.signed 
root=/dev/mapper/ubuntu--mate--vg-root ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX31A.219
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX31A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX31A.219:bd06/14/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX31A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: system-config-printer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug epson printing xenial

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1562789

Title:
  Epson printer won't print on 16.04

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  I'm on Ubuntu MATE 16.04 Beta 2. Clean install.

  My printer refuses to work on 16.04 using the latest Epson driver
  (http://download.ebz.epson.net/dsc/search/01/search/searchModule). Was
  working OK on 15.10 and 14.04 (Mint 17.3) with the same driver
  (weren't updated since 2013).

  Went through the printer troubleshooting, here's mine
  troubleshoot.txt:
  http://download.ebz.epson.net/dsc/search/01/search/searchModule

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: system-config-printer-gnome 1.5.7+20160212-0ubuntu2
  ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
  Uname: Linux 4.4.0-15-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  CurrentDesktop: MATE
  Date: Mon Mar 28 13:05:23 2016
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2016-03-24 (3 days ago)
  InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Alpha amd64 
(20160224)
  InterpreterPath: /usr/bin/python3.5
  Lpstat: device for L550-Series: lpd://10.38.6.129:515/PASSTHRU
  MachineType: ASUSTeK COMPUTER INC. UX31A
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/L550-Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/L550-Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-15-generic.efi.signed 
root=/dev/mapper/ubuntu--mate--vg-root ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/14/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.219
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX31A.219:bd06/14/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1562789/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to