Hi Florent Mertens,
Thank you for providing the log files.
As we don't have this printer, can you please make following changes and
test it again.
-- if /usr/share/hplip/ui4/colorcaldialog.pyc exists, please delete
-- Please copy attached colorcaldialog.py file to /usr/share/hplip/ui4/
folder
** Changed in: hplip
Status: New = In Progress
** Changed in: hplip
Assignee: (unassigned) = Amarnath Chitumalla (amarnath-chitumalla)
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The attachment colorcaldialog.py of this bug report has been
identified as being a patch. The ubuntu-reviewers team has been
subscribed to the bug report so that they can review the patch. In the
event that this is in fact not a patch you can resolve this situation by
removing the tag 'patch'
Hi Florent Mertens,
Can you please provide logs for following commands, to analyse further.
$ hp-colorcal -g colorcal.log
$ hp-check check.log
and send us colorcal.log, check.log log files.
Thanks Regards,
Amarnath
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I reproduced the bug by doing the following:
- In hp toolbox, launch Color Calibration
- Cancel after 2nd step
- relaunch Color Calibration
= bug
I attach toolbox.log which is the debug log of hp-toolbox while
reproducing the bug and check.log
** Attachment added: toolbox.log
** Attachment added: hp-check.log
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1061861/+attachment/3396415/+files/hp-check.log
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Can someone of the HPLIP developers at HP look into this? Thanks.
** Also affects: hplip
Importance: Undecided
Status: New
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** Visibility changed to: Public
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https://bugs.launchpad.net/bugs/1061861
Title:
toolbox.py crashed with AttributeError in getStatusFromDeviceID():
'Device' object has
** Tags removed: need-duplicate-check
** Changed in: hplip (Ubuntu)
Importance: Undecided = Medium
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https://bugs.launchpad.net/bugs/1061861
Title:
toolbox.py crashed
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