[Desktop-packages] [Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-17 Thread Amarnath Chitumalla
Hi Florent Mertens, Thank you for providing the log files. As we don't have this printer, can you please make following changes and test it again. -- if /usr/share/hplip/ui4/colorcaldialog.pyc exists, please delete -- Please copy attached colorcaldialog.py file to /usr/share/hplip/ui4/ folder

[Desktop-packages] [Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-17 Thread Amarnath Chitumalla
** Changed in: hplip Status: New = In Progress ** Changed in: hplip Assignee: (unassigned) = Amarnath Chitumalla (amarnath-chitumalla) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-17 Thread Ubuntu Foundation's Bug Bot
The attachment colorcaldialog.py of this bug report has been identified as being a patch. The ubuntu-reviewers team has been subscribed to the bug report so that they can review the patch. In the event that this is in fact not a patch you can resolve this situation by removing the tag 'patch'

[Desktop-packages] [Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-12 Thread Amarnath Chitumalla
Hi Florent Mertens, Can you please provide logs for following commands, to analyse further. $ hp-colorcal -g colorcal.log $ hp-check check.log and send us colorcal.log, check.log log files. Thanks Regards, Amarnath -- You received this bug notification because you are a member of

[Desktop-packages] [Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-12 Thread Florent Mertens
I reproduced the bug by doing the following: - In hp toolbox, launch Color Calibration - Cancel after 2nd step - relaunch Color Calibration = bug I attach toolbox.log which is the debug log of hp-toolbox while reproducing the bug and check.log ** Attachment added: toolbox.log

[Desktop-packages] [Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-12 Thread Florent Mertens
** Attachment added: hp-check.log https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1061861/+attachment/3396415/+files/hp-check.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-11 Thread Till Kamppeter
Can someone of the HPLIP developers at HP look into this? Thanks. ** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-04 Thread Florent Mertens
** Visibility changed to: Public -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1061861 Title: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has

[Desktop-packages] [Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-04 Thread Apport retracing service
** Tags removed: need-duplicate-check ** Changed in: hplip (Ubuntu) Importance: Undecided = Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1061861 Title: toolbox.py crashed