@gf-interlinks,
thanks for the heads up. unfortunately i don't own this MFP anymore so i
am not able to triage this bug on a current Ubuntu.
seeing that there hasn't been any other activity on this issue since
October 2013, i'd think it could be assumed that the issue hasn't been
occurring with
Hello Andrea,
Thank you for submitting this bug and reporting a problem with the hplip
package. You made this bug report in 2012 and Ubuntu and hplip have been
updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem,
Hi,
I have read all the comments but I am not sure what to do (my english is
poor...).
The problem occurs on the PC of a family member of myself and I cannot
install packages that broke something else or break update manager or
synaptic.
I need to make working the scanner included with her HP
Thanks Peter.
I installed the deb and things seem to be working perfectly.
Looks like there are no issues with other packages also, so all is well.
Appreciate your help!
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Unfortunately, this fix is not permanent and I have broken package
dependencies.
Does anyone know when HP will release a fix for the HPLIP packages?
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@Damian
I presume you used Andrea's ppa. She sent me a .deb which I installed
instead of the libsane-hpaio in the Quantal hplip package. It worked for
me and Piedro and I've had no further problems. I'll try to attach it to
this comment. Hope it works!
** Attachment added:
Andrea - genius. Thanks, all working for me.
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Title:
regression: cannot open network scanner with error unable to read
Sorry to hear that. I've looked in Synaptic and it shows the installed
version as '3.12.6-3ubuntu4', so the system has installed the @hotzeplot
file 'believing' it to be a reinstallation of the repo's one.
I see that yours reports it as coming from a ppa (3.12.6-3ubuntu4ppa1) -
does that mean you
@pdqharvey:
That is strange indeed! I've downloaded the file (64bit) from the link in
@hotzeplotz comment #27 and it's name is
libsane-hpaio_3.12.6-3ubuntu4ppa1_amd64.deb. trying to rename it doesn't
effect the version that shows in synaptic. I guess the problem is NOT the file
of Andrea - it
@Piedro
You're quite right. I had forgotten that Andrea had sent me the file as an
attachment to a private email, and it is not the same (name or filesize). I
suppose that she is happy to share it further, so if you send me an email, I'll
forward it.
@hotzeplotz
Is it OK for me to send Piedro
@pdqharvey you're right, the package i sent you privately is a different one as
i hadn't done the patching and packaging properly to be published in a PPA at
that stage as i was too busy - you can certainly share the .deb i sent you
privately: as far as i can tell the only difference is that i
Thanks so much to @hotzplotz and @pdqharvey!
Peter has sent me the file with the old version labels that had been created by
Andrea before.
Now everything works and apt-get (or Synaptic) is willing to work with my
packages again ...
I am very glad this has turned out working and I hope
@Sarbeswar
Yes Peter is right (see comment above)! This is not fixed in the HP
Website version! After a long thread like this with the issue of the
problem not being fixed by the HP web download, plz, don't give
misleading information. I thought maybe I have made a mistake, because
you brought it
To be more precise:
Andreas fix works but when using apt-get or synaptic now I get the notice that
the package hplip is defect.
And I can't do a lot (not even updates) without repairing the broken
dependencies first. I can use dpkg to still install stuff but the normal
apt-get upgrade won't
@Piedro
Hi. I'm fairly sure I uninstalled ALL versions of hplip, then installed
only the version in the repos - not the website version.
I used gdebi (if you've not got it, get it from the repos - it is a far
quicker way of installing .debs) to install Andrea's .deb. It pointed
out that I was
Thx for your post! sadly I've done the same thing:
- completely removed all hplip related packages
- deleted cached deb-files in the /var/cache/apt-get folder
- installed the repo version 3.12.6
- used dpkg to install the @hotzeplot file (will try with gdebi but should be
the same)
- works
Hello,
I guess, this was the issue happening in hplip-3.12.6 version.
However this problem has been fixed and released in hplip-3.12.10
release.
Those who are working on Kubuntu/Ubuntu 12.10, it has hplip-3.12.6
version. Hence requesting the people to install latest hplip from
www.hplip.net
@Sarbeswar
Please see my comments #9 and #33. This is not, repeat *not* fixed in
the version of hplip on the HP website!
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Title:
Hi there!
I have the same problem on Kubuntu 12.10, 64bit, fresh install.
Also a network printer 309a photosmart all-in-one with fixed IP - but as
stated before the connectiontype doesn't seem to be the problem.
regression is nasty - plz make anolder version available,
thx for the efforts,
hi all (affected users),
until a package incorporating upstream's fix makes its way to the official
Quantal repos, since i have been receiving a few requests for the .deb i
compiled for my own workstation, i have uploaded a hotfix to my ppa here:
https://launchpad.net/~hotzeplotz/+archive/stuff
I'm on Quantal, amd64 and it fixed it for me. Unless it was the cause of
the mother of all storms in the Atlantic, I can report no ill effects.
Big thanks to Andrea.
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Same here!
On Kubuntu Quantal 64bit it runs smooth so far ...
Big thx for your help @hotzeplotz !!!
piedro
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Title:
regression:
i have just had some minutes to recompile libsane-hpaio from Quantal's
current source package (3.12.6-3ubuntu4) after applying the patch
provided by Sanjay Kumar in comment #8 above and i can confirm that
Sanjay's patch fixes the issue for me.
Peter, i'm not sure why installing hplip-3.12.10a
@Andrea: Thanks for looking at it. However, I'm not at all sure what I
should do now. I did eventually manage to compile something once
(gtkpod, broken on Precise), but it took a lot of figuring out for
someone not used to it. Is there a patched version I can run, or even a
.deb?
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@Peter until an official update is released in Ubuntu, if you use
Quantal on amd64 i'm happy to share my compiled .deb - just PM me via
launchpad. i am not able to produce i386 packages at the moment,
unfortunately.
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: hplip (Ubuntu)
Status: New = Confirmed
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Update to 'Solution' above:
This does not fix it after all. Instead it updates libsane-hpaio to the
later version, whereupon scanning is again impossible. But adopting the
earlier package is a temporary workaround until a fix appears.
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This is NOT fixed in hplip-3.12.10a.
I have run it a number of times, manually and automatically. Printing
seems OK, but attempting to scan still gives the 'end of file' error.
Or am I missing something?
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I finally got it working, although apt complains. Andrea Rota does in
fact give the solution above, though I missed it as well:
if i downgrade this single package to libsane-
hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok
I found a copy of that file (here:
Solution found to Q1 above:
Run:
sudo apt-get install -f
Chose to keep existing (i.e. not update to 'correct' version) version of
lbsane-hpaio and Synaptic was happy.
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Having done the above, I am faced with complaints from Synaptic and Apt
that hplip has unmet dependencies (it is considered a broken package),
and I cannot continue to add software. 2 questions:
1) Is there a way around this?
2) when will there be a fix for hplip?
Help much appreciated.
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This has been fixed in hplip-3.12.10 release onwards.
** Changed in: hplip
Status: New = Fix Released
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Title:
regression:
Do we know when the fixed version is likely to reach the repos?
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Title:
regression: cannot open network scanner with error unable
Hello Peter,
I am not sure about the repo update but you can install latest HPLIP release
from:
http://hplipopensource.com/hplip-web/install/install/index.html (automatic
installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual
installation, if automatic installer
@ Sanjay:
Hello Sanjay. I really appreciate your help, and have done what you
suggested. However, although the printer works (I've not tested the
fax), xsane and simple scanner report 'no devices available' and 'no
scanner detected' respectively. The HP-C309a is installed on (wired
into) a
PS: The printer incorrectly reports that the printer 'has no ink left'.
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Title:
regression: cannot open network scanner with error
Running hp-check (with ot without --fix)
- reports No scanner found
- give the warning Printer is not HPLIP installed. Printers must use the hp:
or hpfax: CUPS backend for HP-Devices.
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Update (cont.)
... but running xsane now gives the Failed to open device 'hpaio ... ... end
of file reached' error message.
Which is what I had using the version of HPLIP in the Quantal repos.
Any ideas?
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Update:
Deleted printer and fax from 'Printers'
Reinstalled from terminal using hp-setup -g
hp-check now reports that a scanner is installed:
device `hpaio:/net/Photosmart_C309a_series?zc=HPD6238E' is a Hewlett-Packard
Photosmart_C309a_series all-in-one
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Correction:
I now see that deleting the printer and reinstalling using hp-setup caused the
version of hplip in the Quantal repo to be used, which explains the last post.
I had assumed it would have been updated. Shall try again from the downloaded
verson of HPLIP.
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Installed again using 'sh hplip-3.12.10a.run'
Reported errors:
error: ubuntu-12.10 version is not supported, so all dependencies may not be
installed. However trying to install using ubuntu-12.04 version packages.
warning: An error occurred running 'sudo apt-get update'
and finally:
tried everything in mint 13, can't see scanner with xsane and simple
scan.
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Title:
regression: cannot open network scanner with
i should add that after several attempts to isolate the issue, what led me to
try to downgrade packages related to the scan system one at a time to isolate a
possible regression was this post (user is on Fedora):
http://forums.fedoraforum.org/showthread.php?t=282178
** Attachment removed:
** Attachment added: hp-check log file
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+attachment/3409062/+files/hp-check.log
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** Also affects: hplip
Importance: Undecided
Status: New
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Title:
regression: cannot open network scanner with error
According to the linked fedoraforum thread 3.12.4 is the newest HPLIP
version where scanning still works.
Can someone of the HPLIP developers at HP look in this and provide a
patch for HPLIP 3.12.6 so that we can issue an update for 12.10
(Quantal)? Thanks.
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Just confirming that I am affected by this bug as well.
HP309a, Quantal, 64bit, HPLIP from repos: printing OK, scanning fails as
other have described. I worked through hp-check --fix (with sudo, which
seemed to help get past certain errors), but despite all dependencies
being met, and all the
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