Public bug reported: Since I upgraded from Ubuntu 10.04 to 12.04 I have been unable to print webpages from Firefox, currently at version 17.1.
The print job appears to have been set up correctly, but nothing emerges from the printer - the job remains persistently in the "processing" stage. I can print the same job correctly to the same printer by switching web- browser to Chrome, and I can also print to the same printer from my iPad through its wifi connection . I have tried using "Print to File", and am able to view the resulting .PS file using Evince, but when I try to get Evince to send the file to the printer I end up with the same problem. My conclusion is that Firefox is creating a printer job that CUPS can't handle. I've tried running Firefox in safe mode, but get the same result. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: firefox 17.0.1+build1-0ubuntu0.12.04.1 ProcVersionSignature: Ubuntu 3.2.0-34.53-generic-pae 3.2.33 Uname: Linux 3.2.0-34-generic-pae i686 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu15 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: michael 2257 F.... pulseaudio /dev/snd/controlC1: michael 2257 F.... pulseaudio /dev/snd/controlC0: michael 2257 F.... pulseaudio BuildID: 20121129162756 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 43' Mixer name : 'SigmaTel ID 7680' Components : 'HDA:83847680,102801ab,00103201' Controls : 4 Simple ctrls : 3 Card1.Amixer.info: Card hw:1 'Camera'/'Sonix Technology Co., Ltd. USB 2.0 Camera at usb-0000:00:1d.7-2, high speed' Mixer name : 'USB Mixer' Components : 'USB0c45:62e0' Controls : 2 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'Mic',0 Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum Capture channels: Mono Limits: Capture 0 - 3328 Mono: Capture 2083 [63%] [26.13dB] [on] Card2.Amixer.info: Card hw:2 'UA4FX'/'EDIROL UA-4FX at usb-0000:00:1d.2-2.4, full speed' Mixer name : '' Components : 'USB0582:00a3' Controls : 1 Simple ctrls : 1 Card2.Amixer.values: Simple mixer control 'MIDI Input Mode',0 Capabilities: enum Items: 'High Load' 'Light Load' Item0: 'Light Load' Channel: Unavailable CheckboxSubmission: fcc91fd10566b730f3440dab960d229e CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32 Date: Fri Dec 7 15:35:12 2012 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) IpRoute: default via 192.168.0.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.2 metric 1 IwConfig: lo no wireless extensions. vboxnet0 no wireless extensions. eth0 no wireless extensions. MarkForUpload: True MostRecentCrashID: bp-79a2778c-b85f-422d-b65d-a3d272120319 PrefSources: prefs.js [Profile]/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}/defaults/preferences/prefs-dwhelper.js [Profile]/extensions/{455D905A-D37C-4643-A9E2-F6FEFAA0424A}/defaults/preferences/refcontrol.js [Profile]/extensions/flash...@lovinglinux.megabyet.net/defaults/preferences/defaults.js ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, user) LANG=en_GB.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=17.0.1/20121129162756 (In use) RelatedPackageVersions: icedtea-6-plugin 1.2-2ubuntu1.3 rhythmbox-mozilla 2.96-0ubuntu4.2 totem-mozilla 3.0.1-0ubuntu21.1 RfKill: RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: 0RD203 dmi.board.vendor: Dell Inc. dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA00:bd08/15/2005:svnDellInc.:pnDellDM051:pvr:rvnDellInc.:rn0RD203:rvr:cvnDellInc.:ct6:cvr: dmi.product.name: Dell DM051 dmi.sys.vendor: Dell Inc. ** Affects: firefox (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 precise running-unity -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1087747 Title: No printout when printing webpage from Firefox Status in “firefox” package in Ubuntu: New Bug description: Since I upgraded from Ubuntu 10.04 to 12.04 I have been unable to print webpages from Firefox, currently at version 17.1. The print job appears to have been set up correctly, but nothing emerges from the printer - the job remains persistently in the "processing" stage. I can print the same job correctly to the same printer by switching web-browser to Chrome, and I can also print to the same printer from my iPad through its wifi connection . I have tried using "Print to File", and am able to view the resulting .PS file using Evince, but when I try to get Evince to send the file to the printer I end up with the same problem. My conclusion is that Firefox is creating a printer job that CUPS can't handle. I've tried running Firefox in safe mode, but get the same result. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: firefox 17.0.1+build1-0ubuntu0.12.04.1 ProcVersionSignature: Ubuntu 3.2.0-34.53-generic-pae 3.2.33 Uname: Linux 3.2.0-34-generic-pae i686 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu15 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: michael 2257 F.... pulseaudio /dev/snd/controlC1: michael 2257 F.... pulseaudio /dev/snd/controlC0: michael 2257 F.... pulseaudio BuildID: 20121129162756 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 43' Mixer name : 'SigmaTel ID 7680' Components : 'HDA:83847680,102801ab,00103201' Controls : 4 Simple ctrls : 3 Card1.Amixer.info: Card hw:1 'Camera'/'Sonix Technology Co., Ltd. USB 2.0 Camera at usb-0000:00:1d.7-2, high speed' Mixer name : 'USB Mixer' Components : 'USB0c45:62e0' Controls : 2 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'Mic',0 Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum Capture channels: Mono Limits: Capture 0 - 3328 Mono: Capture 2083 [63%] [26.13dB] [on] Card2.Amixer.info: Card hw:2 'UA4FX'/'EDIROL UA-4FX at usb-0000:00:1d.2-2.4, full speed' Mixer name : '' Components : 'USB0582:00a3' Controls : 1 Simple ctrls : 1 Card2.Amixer.values: Simple mixer control 'MIDI Input Mode',0 Capabilities: enum Items: 'High Load' 'Light Load' Item0: 'Light Load' Channel: Unavailable CheckboxSubmission: fcc91fd10566b730f3440dab960d229e CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32 Date: Fri Dec 7 15:35:12 2012 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) IpRoute: default via 192.168.0.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.2 metric 1 IwConfig: lo no wireless extensions. vboxnet0 no wireless extensions. eth0 no wireless extensions. MarkForUpload: True MostRecentCrashID: bp-79a2778c-b85f-422d-b65d-a3d272120319 PrefSources: prefs.js [Profile]/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}/defaults/preferences/prefs-dwhelper.js [Profile]/extensions/{455D905A-D37C-4643-A9E2-F6FEFAA0424A}/defaults/preferences/refcontrol.js [Profile]/extensions/flash...@lovinglinux.megabyet.net/defaults/preferences/defaults.js ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, user) LANG=en_GB.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=17.0.1/20121129162756 (In use) RelatedPackageVersions: icedtea-6-plugin 1.2-2ubuntu1.3 rhythmbox-mozilla 2.96-0ubuntu4.2 totem-mozilla 3.0.1-0ubuntu21.1 RfKill: RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: 0RD203 dmi.board.vendor: Dell Inc. dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA00:bd08/15/2005:svnDellInc.:pnDellDM051:pvr:rvnDellInc.:rn0RD203:rvr:cvnDellInc.:ct6:cvr: dmi.product.name: Dell DM051 dmi.sys.vendor: Dell Inc. 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