Public bug reported:

Since I upgraded from Ubuntu 10.04 to 12.04 I have been unable to print
webpages from Firefox, currently at version 17.1.

The print job appears to have been set up correctly, but nothing emerges
from the printer - the job remains persistently in the "processing"
stage.

I can print the same job correctly to the same printer by switching web-
browser to Chrome, and I can also print to the same printer from my iPad
through its wifi connection .

I have tried using "Print to File", and am able to view the resulting
.PS file using Evince, but when I try to get Evince to send the file to
the printer I end up with the same problem.

My conclusion is that Firefox is creating a printer job that CUPS can't
handle.

I've tried running Firefox in safe mode, but get the same result.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 17.0.1+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-34.53-generic-pae 3.2.33
Uname: Linux 3.2.0-34-generic-pae i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu15
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  michael    2257 F.... pulseaudio
 /dev/snd/controlC1:  michael    2257 F.... pulseaudio
 /dev/snd/controlC0:  michael    2257 F.... pulseaudio
BuildID: 20121129162756
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not 
found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 43'
   Mixer name   : 'SigmaTel ID 7680'
   Components   : 'HDA:83847680,102801ab,00103201'
   Controls      : 4
   Simple ctrls  : 3
Card1.Amixer.info:
 Card hw:1 'Camera'/'Sonix Technology Co., Ltd. USB 2.0 Camera at 
usb-0000:00:1d.7-2, high speed'
   Mixer name   : 'USB Mixer'
   Components   : 'USB0c45:62e0'
   Controls      : 2
   Simple ctrls  : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3328
   Mono: Capture 2083 [63%] [26.13dB] [on]
Card2.Amixer.info:
 Card hw:2 'UA4FX'/'EDIROL UA-4FX at usb-0000:00:1d.2-2.4, full speed'
   Mixer name   : ''
   Components   : 'USB0582:00a3'
   Controls      : 1
   Simple ctrls  : 1
Card2.Amixer.values:
 Simple mixer control 'MIDI Input Mode',0
   Capabilities: enum
   Items: 'High Load' 'Light Load'
   Item0: 'Light Load'
Channel: Unavailable
CheckboxSubmission: fcc91fd10566b730f3440dab960d229e
CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
Date: Fri Dec  7 15:35:12 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IpRoute:
 default via 192.168.0.1 dev eth0  proto static 
 169.254.0.0/16 dev eth0  scope link  metric 1000 
 192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.2  metric 1
IwConfig:
 lo        no wireless extensions.
 
 vboxnet0  no wireless extensions.
 
 eth0      no wireless extensions.
MarkForUpload: True
MostRecentCrashID: bp-79a2778c-b85f-422d-b65d-a3d272120319
PrefSources:
 prefs.js
 
[Profile]/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}/defaults/preferences/prefs-dwhelper.js
 
[Profile]/extensions/{455D905A-D37C-4643-A9E2-F6FEFAA0424A}/defaults/preferences/refcontrol.js
 
[Profile]/extensions/flash...@lovinglinux.megabyet.net/defaults/preferences/defaults.js
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=17.0.1/20121129162756 (In use)
RelatedPackageVersions:
 icedtea-6-plugin  1.2-2ubuntu1.3
 rhythmbox-mozilla 2.96-0ubuntu4.2
 totem-mozilla     3.0.1-0ubuntu21.1
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/15/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0RD203
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA00:bd08/15/2005:svnDellInc.:pnDellDM051:pvr:rvnDellInc.:rn0RD203:rvr:cvnDellInc.:ct6:cvr:
dmi.product.name: Dell DM051
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 precise running-unity

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1087747

Title:
  No printout when printing webpage from Firefox

Status in “firefox” package in Ubuntu:
  New

Bug description:
  Since I upgraded from Ubuntu 10.04 to 12.04 I have been unable to
  print webpages from Firefox, currently at version 17.1.

  The print job appears to have been set up correctly, but nothing
  emerges from the printer - the job remains persistently in the
  "processing" stage.

  I can print the same job correctly to the same printer by switching
  web-browser to Chrome, and I can also print to the same printer from
  my iPad through its wifi connection .

  I have tried using "Print to File", and am able to view the resulting
  .PS file using Evince, but when I try to get Evince to send the file
  to the printer I end up with the same problem.

  My conclusion is that Firefox is creating a printer job that CUPS
  can't handle.

  I've tried running Firefox in safe mode, but get the same result.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 17.0.1+build1-0ubuntu0.12.04.1
  ProcVersionSignature: Ubuntu 3.2.0-34.53-generic-pae 3.2.33
  Uname: Linux 3.2.0-34-generic-pae i686
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  michael    2257 F.... pulseaudio
   /dev/snd/controlC1:  michael    2257 F.... pulseaudio
   /dev/snd/controlC0:  michael    2257 F.... pulseaudio
  BuildID: 20121129162756
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 43'
     Mixer name : 'SigmaTel ID 7680'
     Components : 'HDA:83847680,102801ab,00103201'
     Controls      : 4
     Simple ctrls  : 3
  Card1.Amixer.info:
   Card hw:1 'Camera'/'Sonix Technology Co., Ltd. USB 2.0 Camera at 
usb-0000:00:1d.7-2, high speed'
     Mixer name : 'USB Mixer'
     Components : 'USB0c45:62e0'
     Controls      : 2
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 3328
     Mono: Capture 2083 [63%] [26.13dB] [on]
  Card2.Amixer.info:
   Card hw:2 'UA4FX'/'EDIROL UA-4FX at usb-0000:00:1d.2-2.4, full speed'
     Mixer name : ''
     Components : 'USB0582:00a3'
     Controls      : 1
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'MIDI Input Mode',0
     Capabilities: enum
     Items: 'High Load' 'Light Load'
     Item0: 'Light Load'
  Channel: Unavailable
  CheckboxSubmission: fcc91fd10566b730f3440dab960d229e
  CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
  Date: Fri Dec  7 15:35:12 2012
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 
(20120423)
  IpRoute:
   default via 192.168.0.1 dev eth0  proto static 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.2  metric 1
  IwConfig:
   lo        no wireless extensions.
   
   vboxnet0  no wireless extensions.
   
   eth0      no wireless extensions.
  MarkForUpload: True
  MostRecentCrashID: bp-79a2778c-b85f-422d-b65d-a3d272120319
  PrefSources:
   prefs.js
   
[Profile]/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}/defaults/preferences/prefs-dwhelper.js
   
[Profile]/extensions/{455D905A-D37C-4643-A9E2-F6FEFAA0424A}/defaults/preferences/refcontrol.js
   
[Profile]/extensions/flash...@lovinglinux.megabyet.net/defaults/preferences/defaults.js
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=17.0.1/20121129162756 (In use)
  RelatedPackageVersions:
   icedtea-6-plugin  1.2-2ubuntu1.3
   rhythmbox-mozilla 2.96-0ubuntu4.2
   totem-mozilla     3.0.1-0ubuntu21.1
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/15/2005
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 0RD203
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA00:bd08/15/2005:svnDellInc.:pnDellDM051:pvr:rvnDellInc.:rn0RD203:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: Dell DM051
  dmi.sys.vendor: Dell Inc.

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