Public bug reported:
When I print a PDF file, somewhere halfway in the printing process the
printer restarts from page 1.
On the pages already printed, colours don't look right. On the first
page after it restarted printing, text is in the wrong font, on another
place on the page then it should be, and colour isn't right either.
Subsequent pages are OK.
This happens each time I print a PDF file double sided. Might also occur
when printing other files or single side, I have not tried that yet.
1)lsb_release -rd
Description: Ubuntu 12.04.1 LTS
Release: 12.04
2)
apt-cache policy cups
cups:
Geïnstalleerd: 1.5.3-0ubuntu6
Kandidaat: 1.5.3-0ubuntu6
Versietabel:
*** 1.5.3-0ubuntu6 0
500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64
Packages
100 /var/lib/dpkg/status
1.5.3-0ubuntu5.1 0
500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64
Packages
1.5.2-9ubuntu1 0
500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
apt-cache policy evince
evince:
Geïnstalleerd: 3.4.0-0ubuntu1.4
Kandidaat: 3.4.0-0ubuntu1.4
Versietabel:
*** 3.4.0-0ubuntu1.4 0
500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64
Packages
100 /var/lib/dpkg/status
3.4.0-0ubuntu1 0
500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
3) What I expected to happen:
The document to get printed from first to last page with colours and font and
layout similar to the document displayed on screen. I'm really happy with my
printed document.
4) What happened instead:
The document got printed, first few pages where OK except for colours, then the
printing restarted from the first page, first page completely messed up,
subsequent pages somewhat OK. Lots of paper wasted, and unhappy user.
Added a picture of the most misprinted page, this is the first page of
the document second time it is printed in the same print job. For
comparison, it should look like
http://www.nxp.com/documents/data_sheet/HEF4094B.pdf
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu6
ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
Uname: Linux 3.2.0-35-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu15.1
Architecture: amd64
CupsErrorLog:
E [25/Dec/2012:15:26:57 +0100] Unknown directive SystemGroup on line 16 of
/etc/cups/cupsd.conf.
W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile:
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-Gray..'
already exists
W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile:
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-RGB..'
already exists
W [25/Dec/2012:15:26:57 +0100] failed to CreateDevice:
org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon-iP4200'
already exists
E [25/Dec/2012:16:15:49 +0100] Unknown directive SystemGroup on line 16 of
/etc/cups/cupsd.conf.
Date: Tue Dec 25 16:44:27 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
Lpstat: device for Canon-iP4200: usb://Canon/iP4200?serial=A1E691
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 05e3:070e Genesys Logic, Inc. USB 2.0 Card Reader
Bus 001 Device 003: ID 04a9:10a2 Canon, Inc. iP4200
MachineType: OEM Manufacturer MS-7366
MarkForUpload: True
Papersize: a4
PpdFiles: Canon-iP4200: Canon PIXMA iP4200 - CUPS+Gutenprint v5.2.8-pre1
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=nl_NL.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic
root=UUID=5bb2dbd4-313a-4ff0-97b9-dc15ad1e7cce ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/15/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V3.5
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7366
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV3.5:bd07/15/2008:svnOEMManufacturer:pnMS-7366:pvr1.0:rvnMSI:rnMS-7366:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7366
dmi.product.version: 1.0
dmi.sys.vendor: OEM Manufacturer
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug precise running-unity
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https://bugs.launchpad.net/bugs/1093643
Title:
When printing PDF files, halfway trough printer restarts from first
page with garbled text/collors
Status in “cups” package in Ubuntu:
New
Bug description:
When I print a PDF file, somewhere halfway in the printing process the
printer restarts from page 1.
On the pages already printed, colours don't look right. On the first
page after it restarted printing, text is in the wrong font, on
another place on the page then it should be, and colour isn't right
either. Subsequent pages are OK.
This happens each time I print a PDF file double sided. Might also
occur when printing other files or single side, I have not tried that
yet.
1)lsb_release -rd
Description: Ubuntu 12.04.1 LTS
Release: 12.04
2)
apt-cache policy cups
cups:
Geïnstalleerd: 1.5.3-0ubuntu6
Kandidaat: 1.5.3-0ubuntu6
Versietabel:
*** 1.5.3-0ubuntu6 0
500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64
Packages
100 /var/lib/dpkg/status
1.5.3-0ubuntu5.1 0
500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64
Packages
1.5.2-9ubuntu1 0
500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
apt-cache policy evince
evince:
Geïnstalleerd: 3.4.0-0ubuntu1.4
Kandidaat: 3.4.0-0ubuntu1.4
Versietabel:
*** 3.4.0-0ubuntu1.4 0
500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64
Packages
100 /var/lib/dpkg/status
3.4.0-0ubuntu1 0
500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
3) What I expected to happen:
The document to get printed from first to last page with colours and font and
layout similar to the document displayed on screen. I'm really happy with my
printed document.
4) What happened instead:
The document got printed, first few pages where OK except for colours, then
the printing restarted from the first page, first page completely messed up,
subsequent pages somewhat OK. Lots of paper wasted, and unhappy user.
Added a picture of the most misprinted page, this is the first page of
the document second time it is printed in the same print job. For
comparison, it should look like
http://www.nxp.com/documents/data_sheet/HEF4094B.pdf
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu6
ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
Uname: Linux 3.2.0-35-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu15.1
Architecture: amd64
CupsErrorLog:
E [25/Dec/2012:15:26:57 +0100] Unknown directive SystemGroup on line 16 of
/etc/cups/cupsd.conf.
W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile:
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-Gray..'
already exists
W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile:
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-RGB..'
already exists
W [25/Dec/2012:15:26:57 +0100] failed to CreateDevice:
org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon-iP4200'
already exists
E [25/Dec/2012:16:15:49 +0100] Unknown directive SystemGroup on line 16 of
/etc/cups/cupsd.conf.
Date: Tue Dec 25 16:44:27 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
Lpstat: device for Canon-iP4200: usb://Canon/iP4200?serial=A1E691
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 05e3:070e Genesys Logic, Inc. USB 2.0 Card Reader
Bus 001 Device 003: ID 04a9:10a2 Canon, Inc. iP4200
MachineType: OEM Manufacturer MS-7366
MarkForUpload: True
Papersize: a4
PpdFiles: Canon-iP4200: Canon PIXMA iP4200 - CUPS+Gutenprint v5.2.8-pre1
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=nl_NL.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic
root=UUID=5bb2dbd4-313a-4ff0-97b9-dc15ad1e7cce ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/15/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V3.5
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7366
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV3.5:bd07/15/2008:svnOEMManufacturer:pnMS-7366:pvr1.0:rvnMSI:rnMS-7366:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7366
dmi.product.version: 1.0
dmi.sys.vendor: OEM Manufacturer
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