Public bug reported: This is repeatible.
thunderbird --safe-mode also crashes Removing ~.thunderbird/ does not fix the problem. Running thunderbird as another user (different home directory, user never ran thunderbird before) DOES fix the problem and thunderbird starts normally. Clearly there is something about my user environment which is crashing thunderbird - but it is also a bug in thunderbird (it should not crash). I have tried removing gconf settings too - but that made no difference. Next step suggestions would be welcome! Cheers Tim ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1 ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8 Uname: Linux 3.8.0-21-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: twatts 1920 F.... pulseaudio BuildID: 20130510125337 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Channel: Unavailable CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied Date: Wed Jun 5 11:24:25 2013 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-04-26 (39 days ago) InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1) IpRoute: default via 137.73.122.1 dev eth0 proto static 137.73.122.0/24 dev eth0 proto kernel scope link src 137.73.122.214 metric 1 169.254.0.0/16 dev eth0 scope link metric 1000 IwConfig: eth0 no wireless extensions. lo no wireless extensions. MarkForUpload: True NoProfiles: True ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: dmi.bios.date: 07/31/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0F428D dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 960 dmi.sys.vendor: Dell Inc. ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug raring -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1187724 Title: thunderbird crashes at startup Status in “thunderbird” package in Ubuntu: New Bug description: This is repeatible. thunderbird --safe-mode also crashes Removing ~.thunderbird/ does not fix the problem. Running thunderbird as another user (different home directory, user never ran thunderbird before) DOES fix the problem and thunderbird starts normally. Clearly there is something about my user environment which is crashing thunderbird - but it is also a bug in thunderbird (it should not crash). I have tried removing gconf settings too - but that made no difference. Next step suggestions would be welcome! Cheers Tim ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1 ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8 Uname: Linux 3.8.0-21-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: twatts 1920 F.... pulseaudio BuildID: 20130510125337 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Channel: Unavailable CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied Date: Wed Jun 5 11:24:25 2013 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-04-26 (39 days ago) InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1) IpRoute: default via 137.73.122.1 dev eth0 proto static 137.73.122.0/24 dev eth0 proto kernel scope link src 137.73.122.214 metric 1 169.254.0.0/16 dev eth0 scope link metric 1000 IwConfig: eth0 no wireless extensions. lo no wireless extensions. MarkForUpload: True NoProfiles: True ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: dmi.bios.date: 07/31/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0F428D dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.name: OptiPlex 960 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1187724/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp