Public bug reported:
After messing around with the onboard sound of my ASUS 787-A board and
not being able to have any sound over the audio jacks I gave up and
bought a Creative SoundBlaster SE which I read is supported by Linux.
But I still have no sound. I checked the speaker and headphones I pluged
in with my MP3 player, the work well. I tried every plug available, no
sound. The only thing I could not check is HDMI sound, I have no device.
I tried alsamixer to make sure everything is unmuted. Tried speaker-
test. Tried pavucontrol and audio test sounds of the system settings. I
could see pavucontrol the bar moving while plaing sound with rhythmbox
but no sound.
The settings are from a fresh live CD boot to make sure I have no
fragments of my tests. No sound!
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3003 F.... pulseaudio
/dev/snd/controlC1: ubuntu 3003 F.... pulseaudio
CasperVersion: 1.336ubuntu1
Date: Thu Jan 16 21:24:55 2014
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Creative failed
Symptom_AlsaPlaybackTestStderr:
W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r
x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e
r r o r
T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r
Symptom_Card: HDA Creative - HDA Creative
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3003 F.... pulseaudio
/dev/snd/controlC1: ubuntu 3003 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Creative, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1207
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1207:bd07/01/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ87-A:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug saucy
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1269957
Title:
[HDA-Intel - HDA Creative, playback] No sound at all
Status in “alsa-driver” package in Ubuntu:
New
Bug description:
After messing around with the onboard sound of my ASUS 787-A board and
not being able to have any sound over the audio jacks I gave up and
bought a Creative SoundBlaster SE which I read is supported by Linux.
But I still have no sound. I checked the speaker and headphones I
pluged in with my MP3 player, the work well. I tried every plug
available, no sound. The only thing I could not check is HDMI sound, I
have no device.
I tried alsamixer to make sure everything is unmuted. Tried speaker-
test. Tried pavucontrol and audio test sounds of the system settings.
I could see pavucontrol the bar moving while plaing sound with
rhythmbox but no sound.
The settings are from a fresh live CD boot to make sure I have no
fragments of my tests. No sound!
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3003 F.... pulseaudio
/dev/snd/controlC1: ubuntu 3003 F.... pulseaudio
CasperVersion: 1.336ubuntu1
Date: Thu Jan 16 21:24:55 2014
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Creative failed
Symptom_AlsaPlaybackTestStderr:
W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r
x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t
e r r o r
T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r
Symptom_Card: HDA Creative - HDA Creative
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3003 F.... pulseaudio
/dev/snd/controlC1: ubuntu 3003 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Creative, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1207
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1207:bd07/01/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ87-A:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
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