Public bug reported: I noticed there were some crash reports in the Ubuntu Error Tracker with incomplete information in them (bug 1355546) and ended up creating a test case that recreates one way the problem can occur.
1) in a terminal run 'sudo chmod 600 /etc/apt/sources.list' 2) run 'update-manager' 3) observe a crash and click "Leave Closed" on the crash notification dialog 4) confirm that there is in /var/crash/ a .upload and .uploaded file for the update-manager crash If you inspect the update-manager crash file you'll notice it is missing Dependencies and DistroRelease so the additional apport data collection was never done. Additionally, some information from "Show Details" of apport dialog does not appear in the report. UnreportableReason: E: Opening /etc/apt/sources.list... DistroRelease: Ubuntu 14.04 ** Affects: apport (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1360417 Title: thread_collect_info can leave out information in .crash files Status in “apport” package in Ubuntu: New Bug description: I noticed there were some crash reports in the Ubuntu Error Tracker with incomplete information in them (bug 1355546) and ended up creating a test case that recreates one way the problem can occur. 1) in a terminal run 'sudo chmod 600 /etc/apt/sources.list' 2) run 'update-manager' 3) observe a crash and click "Leave Closed" on the crash notification dialog 4) confirm that there is in /var/crash/ a .upload and .uploaded file for the update-manager crash If you inspect the update-manager crash file you'll notice it is missing Dependencies and DistroRelease so the additional apport data collection was never done. Additionally, some information from "Show Details" of apport dialog does not appear in the report. UnreportableReason: E: Opening /etc/apt/sources.list... DistroRelease: Ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1360417/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp