[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2019-06-21 Thread Christopher M. Penalver
Michael Baker, as this report is closed, it will help immensely if you filed a new report with Ubuntu via a terminal: ubuntu-bug cups Please feel free to subscribe me to it. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2019-06-21 Thread Michael Baker
Just thought I'd share my miser with the HP 1020 printer. I've suddenly started having the same issues with my HP 1020. Running MATE 19.04, with mainline 5.1.9 kernel, and HPLIP 3.19.5 I've removed and install HPLIP from scratch (multiple times), printer works fine, but after reboot I get HPLIP

Re: [Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-07-01 Thread chris pollock
On Fri, 2015-06-12 at 10:51 +, Christopher M. Penalver wrote: chris pollock, as this appears to be a regression going from one hplip version to another in Wily (not Trusty as originally reported), please file a new report (not reopen this one) to track this regression via a terminal:

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-06-12 Thread chris pollock
Chris, one additional step I had to take to get the firmware to download and that was besides unplugging and replugging the printer usb cable I also had to turn the printer off wait a second or two and then turn back on again. When I did that the printer was recognized in hp-setup and the firmware

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-06-12 Thread Christopher M. Penalver
chris pollock, please do include that information in the new report. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1428356 Title: 03f0:2b17 USB HP LaserJet 1020 printer will not print

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-06-12 Thread Christopher M. Penalver
chris pollock, as this appears to be a regression going from one hplip version to another in Wily (not Trusty as originally reported), please file a new report (not reopen this one) to track this regression via a terminal: ubuntu-bug hplip Please be sure to include all relevant information

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-06-10 Thread chris pollock
I need to get help again whether I need to re-open this bug I don't know. HPlip 3.15.6 was automatically installed as an update this evening. Since then I have not been able to print. I followed the directions in comment 60 again and when it comes to running hp-setup the printer can't be found

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-20 Thread Suma Byrappa
Glad to know that the problem is solved for you. Closing the bug based on above comment. ** Changed in: hplip Status: New = Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-16 Thread Suma Byrappa
Hello Chris, As Till pointed out there are still errors with plugin config file and plugin files are missing. Please try the below steps once again. = Run the command hp-uninstall to cleanly uninstall HPLIP. Remove plug-ins too when prompted. = Install the latest (or already downloaded 3.15.2

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-16 Thread chris pollock
Thank you Suma, the removal and install went perfectly. The printer now works. I can't test it with a reboot at this time due to the fact that I'm running a custom kernel that is being tested to see if it corrects another bug report I've generated relating to video lockups. If/when I do reboot

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-15 Thread chris pollock
** Attachment added: hp-doctor.txt https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1428356/+attachment/4376270/+files/hp-doctor.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-15 Thread chris pollock
** Attachment added: hplipinstall.txt https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1428356/+attachment/4376271/+files/hplipinstall.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-15 Thread chris pollock
** Attachment added: output of /var/log/cups/error_log, file is compressed as it's over 8mb https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1428356/+attachment/4376275/+files/error_log.tar.bz2 -- You received this bug notification because you are a member of Desktop Packages, which is

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-15 Thread chris pollock
** Attachment added: Syslog entries during install attempt https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1428356/+attachment/4376276/+files/hplip-syslog.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-15 Thread chris pollock
File attachments for failed hplip install on 15 April 2015. ** Attachment added: verification of .run file with gpg https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1428356/+attachment/4376269/+files/hplip-verify.txt -- You received this bug notification because you are a member of

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-15 Thread chris pollock
I'd actually forgotten about this bug report since the printer has been working flawlessly for awhile. I went through your suggested steps for the automatic install, which failed and the printer would not print. I did get it working again by just removing it using the CUPS Web Interface and

Re: [Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-15 Thread chris pollock
On Wed, 2015-04-15 at 22:12 +, Till Kamppeter wrote: I hope you are aware of that the HP LaserJet 1020 has no non-volatile memory to hold its firmware. Everytime when it is turned on a firmware file needs to be uploaded into the printer before the first job can be printed. The Upload is

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-15 Thread Till Kamppeter
I hope you are aware of that the HP LaserJet 1020 has no non-volatile memory to hold its firmware. Everytime when it is turned on a firmware file needs to be uploaded into the printer before the first job can be printed. The Upload is simply done by printing the file unfiltered from the computer

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-04-15 Thread Suma Byrappa
Hello, It looks like HPLIP is not installed properly, as some hplip config files are not found as per syslog report. Please try installing latest Linux driver and reconfiguring the queues. Given below are the steps to do it. = Download and install the latest HPLIP release from

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-20 Thread chris pollock
So here we are again after having to reboot the system last night at 7:26pm this is showing up: Mar 19 19:49:34 localhost kernel: [ 380.280780] usblp0: removed Mar 19 19:49:34 localhost kernel: [ 380.281759] usblp 1-3.5:1.0: usblp0: USB Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x03F0

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-17 Thread chris pollock
Ok, ,I don't know now whether this is now another bug, additional info to this bug or what. Today at 2:56pm I had to reboot my system because it again locked up with a black screen and just a moving mouse cursor. I see this during the reboot in my syslog: Mar 17 14:56:37 localhost kernel: [

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-16 Thread chris pollock
Thanks Tim. This morning at 11:50 I had to do a reboot due to a lockup for an unknown reason. Since then I've seen probably thousands of lines like this in my syslog: Mar 16 11:52:14 localhost kernel: [ 46.590988] usblp0: removed Mar 16 11:52:14 localhost kernel: [ 46.595086] usblp 2-6:1.0:

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-16 Thread Till Kamppeter
Chris, in your case the printer uses the hp CUPS backend (software to do communication between PC and printer) of HPLIP but it uses the foo2zjs printer driver (software to convert print job data into the format which the printer needs). -- You received this bug notification because you are a

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-15 Thread chris pollock
Christopher, though the printer is working I don't think hplip is being used: chris@localhost:~$ tail -f /var/log/syslog Mar 15 07:42:24 localhost kernel: [43827.071459] usblp 2-6:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17 Mar 15 07:42:29 localhost

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-14 Thread chris pollock
I have my printer working again, for how long I don't know but here is what I did. I had hplip 3.14.3-0ubuntu3.2 installed. I removed it and installed hplip 3.15.2 from source, did not work, completely removed it by 'make uninstall', installed 3.14.6 from source, same thing, completely

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-14 Thread Christopher M. Penalver
chris pollock, while waiting for a fix from the hplip maintainers, you can either try to install the older known version of the packages and pin the package to that version so it doesn't get further updated unless a fix lands, or test+reinstall with Precise. -- You received this bug notification

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-14 Thread chris pollock
Is there anything else I can check since the HP Device Manager keeps showing 'Communication Error'? What steps now will be taken to fix this bug and is there any kind of a timetable for the fix? I ask this because 1) I'm fairly new to bug reporting and still unsure how the system works and 2) I

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-12 Thread chris pollock
Tested with Live DVD, no it still does not work. I even moved printer cable from USB Hub to USB port on computer and retested. Tried to save Syslog from Live DVD test but could not. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-12 Thread chris pollock
I had to go to an appointment but when I got back I tried again with 14.04.2 LTS to print a test page from the CUPS web interface. Syslog shows: Mar 12 10:14:10 localhost hp[9034]: io/hpmud/musb.c 151: unable get_string_descriptor -7: Resource temporarily unavailable Mar 12 10:14:10 localhost

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-12 Thread Christopher M. Penalver
** Changed in: hplip (Ubuntu) Status: Incomplete = Triaged ** Changed in: hplip Status: Incomplete = New ** Tags added: vivid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-11 Thread Till Kamppeter
** Package changed: cups (Ubuntu) = hplip (Ubuntu) ** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1428356 Title:

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-11 Thread Till Kamppeter
Probably the printer's firmware did not get loaded into the printer during the boot process of your computer. This is usually done by HPLIP, HP's driver package for their printers and multi-function devices. Another possibility is a USB communication problem, somewhere in HP's CUPS backend hp. In

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-11 Thread chris pollock
chris@localhost:~$ sudo hp-firmware [sudo] password for chris: HP Linux Imaging and Printing System (ver. 3.15.2) Firmware Download Utility ver. 2.4 Copyright (c) 2001-15 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-11 Thread Christopher M. Penalver
chris pollock, to see if this already fixed in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results (i.e. just a one-liner confirming it's still an issue, or it's not). -- You received this bug notification because you are a member of Desktop

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-10 Thread chris pollock
Attached is the output of all the commands in the USB printer section of the link you sent above. When you look at the output of 'lsusb' in the attached you can see that the printer is not shown however nor is the indicator lamp lit on my USB Hub (yes, I've tried connecting this printer to each

[Desktop-packages] [Bug 1428356] Re: 03f0:2b17 USB HP LaserJet 1020 printer will not print after boot

2015-03-10 Thread Christopher M. Penalver
** Changed in: cups (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1428356 Title: 03f0:2b17 USB HP LaserJet 1020 printer will not print after