Public bug reported: [Impact]
I am unable to perform any sort of communication involving VoIP on this Lenovo computer. [Test case] I've tried apps like Skype, Hangouts (web), Telegram Desktop, no sound is recorded, the other side cannot hear me or if they can, then silent and distorted. Recording voice via Audacity works flawless. Previous kernel versions were unaffected at some point, then the bug appeared I believe in k3.16.*, k3.13.* should not be affected. Everything from 3.19.* upwards is. [Troubleshooting] This has been discussed via Ubuntu Forums in suspicion it might be related to recent BIOS upgrades/changes, but was concluded it should have no impact http://ubuntuforums.org/showthread.php?t=2285503 I am attaching a test recording I obtained following the instructions from here https://help.ubuntu.com/community/AudioCapture ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: pulseaudio 1:6.0-0ubuntu6 ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1 Uname: Linux 3.19.0-22-generic x86_64 ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0p: patrik 4239 F...m pulseaudio /dev/snd/controlC1: patrik 4239 F.... pulseaudio /dev/snd/controlC0: patrik 4239 F.... pulseaudio CurrentDesktop: GNOME Date: Tue Jul 14 10:07:07 2015 InstallationDate: Installed on 2015-07-09 (4 days ago) InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/30/2015 dmi.bios.vendor: LENOVO dmi.bios.version: A2CN36WW(V2.04) dmi.board.asset.tag: No Asset Tag dmi.board.name: Lancer 5B2 dmi.board.vendor: LENOVO dmi.board.version: 31900058 STD dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-45 dmi.modalias: dmi:bvnLENOVO:bvrA2CN36WW(V2.04):bd04/30/2015:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoG50-45: dmi.product.name: 80E3 dmi.product.version: Lenovo G50-45 dmi.sys.vendor: LENOVO ** Affects: pulseaudio (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug vivid ** Attachment added: "test.wav" https://bugs.launchpad.net/bugs/1474254/+attachment/4428594/+files/test.wav ** Description changed: [Impact] I am unable to perform any sort of communication involving VoIP on this Lenovo computer. [Test case] I've tried apps like Skype, Hangouts (web), Telegram Desktop, no sound is recorded, the other side cannot hear me or if they can, then silent and distorted. Recording voice via Audacity works flawless. + + Previous kernel versions were unaffected at some point, then the bug + appeared I believe in k3.16.*, k3.13.* should not be affected. + Everything from 3.19.* upwards is. [Troubleshooting] This has been discussed via Ubuntu Forums in suspicion it might be related to recent BIOS upgrades/changes, but was concluded it should have no impact http://ubuntuforums.org/showthread.php?t=2285503 I am attaching a test recording I obtained following the instructions from here https://help.ubuntu.com/community/AudioCapture ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: pulseaudio 1:6.0-0ubuntu6 ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1 Uname: Linux 3.19.0-22-generic x86_64 ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/pcmC1D0p: patrik 4239 F...m pulseaudio - /dev/snd/controlC1: patrik 4239 F.... pulseaudio - /dev/snd/controlC0: patrik 4239 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/pcmC1D0p: patrik 4239 F...m pulseaudio + /dev/snd/controlC1: patrik 4239 F.... pulseaudio + /dev/snd/controlC0: patrik 4239 F.... pulseaudio CurrentDesktop: GNOME Date: Tue Jul 14 10:07:07 2015 InstallationDate: Installed on 2015-07-09 (4 days ago) InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/30/2015 dmi.bios.vendor: LENOVO dmi.bios.version: A2CN36WW(V2.04) dmi.board.asset.tag: No Asset Tag dmi.board.name: Lancer 5B2 dmi.board.vendor: LENOVO dmi.board.version: 31900058 STD dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-45 dmi.modalias: dmi:bvnLENOVO:bvrA2CN36WW(V2.04):bd04/30/2015:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoG50-45: dmi.product.name: 80E3 dmi.product.version: Lenovo G50-45 dmi.sys.vendor: LENOVO -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1474254 Title: Microphone doesn't record any sound in VoIP apps like Skype Status in pulseaudio package in Ubuntu: New Bug description: [Impact] I am unable to perform any sort of communication involving VoIP on this Lenovo computer. [Test case] I've tried apps like Skype, Hangouts (web), Telegram Desktop, no sound is recorded, the other side cannot hear me or if they can, then silent and distorted. Recording voice via Audacity works flawless. Previous kernel versions were unaffected at some point, then the bug appeared I believe in k3.16.*, k3.13.* should not be affected. Everything from 3.19.* upwards is. [Troubleshooting] This has been discussed via Ubuntu Forums in suspicion it might be related to recent BIOS upgrades/changes, but was concluded it should have no impact http://ubuntuforums.org/showthread.php?t=2285503 I am attaching a test recording I obtained following the instructions from here https://help.ubuntu.com/community/AudioCapture ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: pulseaudio 1:6.0-0ubuntu6 ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1 Uname: Linux 3.19.0-22-generic x86_64 ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0p: patrik 4239 F...m pulseaudio /dev/snd/controlC1: patrik 4239 F.... pulseaudio /dev/snd/controlC0: patrik 4239 F.... pulseaudio CurrentDesktop: GNOME Date: Tue Jul 14 10:07:07 2015 InstallationDate: Installed on 2015-07-09 (4 days ago) InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/30/2015 dmi.bios.vendor: LENOVO dmi.bios.version: A2CN36WW(V2.04) dmi.board.asset.tag: No Asset Tag dmi.board.name: Lancer 5B2 dmi.board.vendor: LENOVO dmi.board.version: 31900058 STD dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-45 dmi.modalias: dmi:bvnLENOVO:bvrA2CN36WW(V2.04):bd04/30/2015:svnLENOVO:pn80E3:pvrLenovoG50-45:rvnLENOVO:rnLancer5B2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoG50-45: dmi.product.name: 80E3 dmi.product.version: Lenovo G50-45 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1474254/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp