You have been subscribed to a public bug: Running Ubuntu Mate 14.04 a number of printers fail when used from the print dialog. However they can be printed to successfully from LIbreOffice and can also have a test page sent to them.
When using the system print dialog the status of the printer is set to: 'Getting printer information failed' And the Print button is disabled. ** Affects: gtk Importance: Unknown Status: Unknown ** Affects: ubuntu-mate Importance: Undecided Status: New ** Affects: gtk+3.0 (Ubuntu) Importance: Medium Status: Fix Released ** Tags: trusty -- Print dialog - getting printer information failed https://bugs.launchpad.net/bugs/1506490 You received this bug notification because you are a member of Desktop Packages, which is subscribed to gtk+3.0 in Ubuntu. -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp