Public bug reported: I bought a headset Genius HS-G500V but it's not recognized when connected using USB. Command lspci does not show it. Of course is not possible to hear thought it.
ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 Uname: Linux 4.2.0-19-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: chesstrian 10751 F.... pulseaudio /dev/snd/controlC1: chesstrian 10751 F.... pulseaudio CurrentDesktop: Unity Date: Fri Dec 11 17:10:09 2015 InstallationDate: Installed on 2015-10-06 (66 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: USB sound card not detected UpgradeStatus: Upgraded to wily on 2015-11-10 (30 days ago) dmi.bios.date: 10/06/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N551JK.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N551JK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N551JK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug wily -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1525416 Title: USB sound headset not detected Status in alsa-driver package in Ubuntu: New Bug description: I bought a headset Genius HS-G500V but it's not recognized when connected using USB. Command lspci does not show it. Of course is not possible to hear thought it. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 Uname: Linux 4.2.0-19-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: chesstrian 10751 F.... pulseaudio /dev/snd/controlC1: chesstrian 10751 F.... pulseaudio CurrentDesktop: Unity Date: Fri Dec 11 17:10:09 2015 InstallationDate: Installed on 2015-10-06 (66 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: USB sound card not detected UpgradeStatus: Upgraded to wily on 2015-11-10 (30 days ago) dmi.bios.date: 10/06/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N551JK.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N551JK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N551JK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525416/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp