Thank you for reporting this bug to Ubuntu. Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: alsa-driver (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1690962 Title: [XPS 15 9560, Realtek ALC3266, Black Headphone Out, Left] Audio Quiet in Left Channel Status in alsa-driver package in Ubuntu: Won't Fix Bug description: When listening to music through the headphone jack it is normal in the right channel but very quiet in the left. Have tried different headphones with the same result. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: sbanks 1581 F...m pulseaudio /dev/snd/pcmC0D0p: sbanks 1581 F...m pulseaudio /dev/snd/controlC0: sbanks 1581 F.... pulseaudio CurrentDesktop: GNOME Date: Tue May 16 10:51:17 2017 InstallationDate: Installed on 2017-05-15 (0 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Left Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: None of the above Title: [XPS 15 9560, Realtek ALC3266, Black Headphone Out, Left] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/21/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.2 dmi.board.name: 05FFDN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.2:bd03/21/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1690962/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
