Public bug reported:
gnome-shell or X is disappearing (crashing?), with frequency of roughly 1 time
per 2 days. This last time it happened when my partner was switching users (we
have 2 users on this box "Beast"). This is a new Ubuntu 17.10 setup on
i7700/NVidia 1060 with 3 monitors plugged to 1060. The symptom is black screen
with lines like
[ OK ] Started User Manager for UID 121
and unresponsive keyboard.
Hard drive was blinking so I tried and I was able to SSH into the
machine and run ubuntu-bug.
The log (tail -c4000 syslog) is:
Nov 5 18:19:19 Beast gnome-shell[2285]: message repeated 551 times: [
[AppIndicatorSupport-WARN] Attempting to re-register
:1.55/org/ayatana/NotificationItem/multiload; resetting instead]
Nov 5 18:19:19 Beast gnome-software[2521]: no app for changed
sensory-percept...@harlemsquirrel.github.io
Nov 5 18:19:19 Beast gnome-software[2521]: no app for changed
ubuntu-appindicat...@ubuntu.com
Nov 5 18:19:19 Beast gnome-shell[2285]: ../../../../gobject/gsignal.c:2641:
instance '0x55c34fa62bb0' has no handler with id '3872875'
Nov 5 18:19:19 Beast gnome-shell[2285]: ../../../../gobject/gsignal.c:2641:
instance '0x55c34fa62bb0' has no handler with id '3872876'
Nov 5 18:19:19 Beast gnome-software[2521]: no app for changed
ubuntu-d...@ubuntu.com
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "73"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event2 - (II)
Power Button: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "43"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event0 - (II)
Sleep Button: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "42"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event1 - (II)
Power Button: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "45"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event4 - (II)
Logitech Logitech G710 Keyboard: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "46"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event5 - (II)
Logitech M570: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "44"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event3 - (II)
Logitech Logitech G710 Keyboard: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "74"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event18 - (II)
Media Center Ed. eHome Infrared Remote Transceiver (0471:2093): (II) device
removed
Nov 5 18:19:21 Beast gsd-rfkill[2407]: g_object_notify: object class
'CcRfkillGlib' has no property named 'kernel-noinput'
Nov 5 18:19:21 Beast kernel: [45693.199078] rfkill: input handler enabled
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:66
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:65
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:64
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:67
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:69
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:68
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:82
Nov 5 18:19:22 Beast acpid: client 2136[0:0] has disconnected
Nov 5 18:19:25 Beast gnome-shell[2285]: _st_paint_shadow_with_opacity:
assertion 'shadow_pipeline != NULL' failed
Nov 5 18:19:44 Beast gnome-shell[2285]: message repeated 380 times: [
_st_paint_shadow_with_opacity: assertion 'shadow_pipeline != NULL' failed]
The Infrared Remote is not relevant as it was crashing before I plugged
it in (just today).
I tried to run
ls -ltr /var/crash/
but it gives me no crash files as of today.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
Date: Sun Nov 5 18:41:51 2017
DisplayManager: gdm3
InstallationDate: Installed on 2017-10-27 (9 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful
** Attachment added: "WIN_20171105_185759.JPG"
https://bugs.launchpad.net/bugs/1730254/+attachment/5004381/+files/WIN_20171105_185759.JPG
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Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1730254
Title:
Gnome Shell or X disappears with last log message
_st_paint_shadow_with_opacity: assertion 'shadow_pipeline != NULL'
failed
Status in gnome-shell package in Ubuntu:
New
Bug description:
gnome-shell or X is disappearing (crashing?), with frequency of roughly 1
time per 2 days. This last time it happened when my partner was switching
users (we have 2 users on this box "Beast"). This is a new Ubuntu 17.10 setup
on i7700/NVidia 1060 with 3 monitors plugged to 1060. The symptom is black
screen with lines like
[ OK ] Started User Manager for UID 121
and unresponsive keyboard.
Hard drive was blinking so I tried and I was able to SSH into the
machine and run ubuntu-bug.
The log (tail -c4000 syslog) is:
Nov 5 18:19:19 Beast gnome-shell[2285]: message repeated 551 times: [
[AppIndicatorSupport-WARN] Attempting to re-register
:1.55/org/ayatana/NotificationItem/multiload; resetting instead]
Nov 5 18:19:19 Beast gnome-software[2521]: no app for changed
sensory-percept...@harlemsquirrel.github.io
Nov 5 18:19:19 Beast gnome-software[2521]: no app for changed
ubuntu-appindicat...@ubuntu.com
Nov 5 18:19:19 Beast gnome-shell[2285]: ../../../../gobject/gsignal.c:2641:
instance '0x55c34fa62bb0' has no handler with id '3872875'
Nov 5 18:19:19 Beast gnome-shell[2285]: ../../../../gobject/gsignal.c:2641:
instance '0x55c34fa62bb0' has no handler with id '3872876'
Nov 5 18:19:19 Beast gnome-software[2521]: no app for changed
ubuntu-d...@ubuntu.com
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "73"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event2 - (II)
Power Button: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "43"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event0 - (II)
Sleep Button: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "42"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event1 - (II)
Power Button: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "45"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event4 - (II)
Logitech Logitech G710 Keyboard: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "46"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event5 - (II)
Logitech M570: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "44"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event3 - (II)
Logitech Logitech G710 Keyboard: (II) device removed
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "74"
Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event18 - (II)
Media Center Ed. eHome Infrared Remote Transceiver (0471:2093): (II) device
removed
Nov 5 18:19:21 Beast gsd-rfkill[2407]: g_object_notify: object class
'CcRfkillGlib' has no property named 'kernel-noinput'
Nov 5 18:19:21 Beast kernel: [45693.199078] rfkill: input handler enabled
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:66
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:65
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:64
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:67
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:69
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:68
Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind:
got pause for 13:82
Nov 5 18:19:22 Beast acpid: client 2136[0:0] has disconnected
Nov 5 18:19:25 Beast gnome-shell[2285]: _st_paint_shadow_with_opacity:
assertion 'shadow_pipeline != NULL' failed
Nov 5 18:19:44 Beast gnome-shell[2285]: message repeated 380 times: [
_st_paint_shadow_with_opacity: assertion 'shadow_pipeline != NULL' failed]
The Infrared Remote is not relevant as it was crashing before I
plugged it in (just today).
I tried to run
ls -ltr /var/crash/
but it gives me no crash files as of today.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
Date: Sun Nov 5 18:41:51 2017
DisplayManager: gdm3
InstallationDate: Installed on 2017-10-27 (9 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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