Public bug reported: Today I ran the software updater and rebooted. I now find that I am unable to print to Brother_HL_L8260CDW_series printer; all I get is garbage and a lot of wasted paper.
I am printing plain text. I have tried printing it from Evolution, Mousepad, and by piping it into lpr. Power cycling the printer does not help. I can print successfully from another PC with a native 18.04 installation (not upgraded from 16.xx). ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.6 ProcVersionSignature: Ubuntu 4.15.0-51.55-generic 4.15.18 Uname: Linux 4.15.0-51-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 CupsErrorLog: E [12/Jun/2019:21:31:10 +0100] [Job 96] Print job canceled at printer. E [12/Jun/2019:21:35:13 +0100] [Job 98] Print job canceled at printer. CurrentDesktop: XFCE Date: Wed Jun 12 21:39:03 2019 InstallationDate: Installed on 2018-02-09 (488 days ago) InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lpstat: device for Brother_HL_L8260CDW_series: ipp://BRN3C2AF4345B8C.local:631/ipp/print device for HPLJ4: socket://192.168.1.3:9100 MachineType: LENOVO 20CJS0UU00 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HPLJ4.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HPLJ4.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-51-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-09-12 (272 days ago) dmi.bios.date: 09/13/2017 dmi.bios.vendor: LENOVO dmi.bios.version: N11ET42W (1.18 ) dmi.board.asset.tag: Not Available dmi.board.name: 20CJS0UU00 dmi.board.vendor: LENOVO dmi.board.version: SDK0E50510 WIN dmi.chassis.asset.tag: R90G3N7R dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN11ET42W(1.18):bd09/13/2017:svnLENOVO:pn20CJS0UU00:pvrThinkPadT550:rvnLENOVO:rn20CJS0UU00:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T550 dmi.product.name: 20CJS0UU00 dmi.product.version: ThinkPad T550 dmi.sys.vendor: LENOVO ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apparmor apport-bug bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1832646 Title: Printing to Brother_HL_L8260CDW_series outputs garbage Status in cups package in Ubuntu: New Bug description: Today I ran the software updater and rebooted. I now find that I am unable to print to Brother_HL_L8260CDW_series printer; all I get is garbage and a lot of wasted paper. I am printing plain text. I have tried printing it from Evolution, Mousepad, and by piping it into lpr. Power cycling the printer does not help. I can print successfully from another PC with a native 18.04 installation (not upgraded from 16.xx). ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.6 ProcVersionSignature: Ubuntu 4.15.0-51.55-generic 4.15.18 Uname: Linux 4.15.0-51-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 CupsErrorLog: E [12/Jun/2019:21:31:10 +0100] [Job 96] Print job canceled at printer. E [12/Jun/2019:21:35:13 +0100] [Job 98] Print job canceled at printer. CurrentDesktop: XFCE Date: Wed Jun 12 21:39:03 2019 InstallationDate: Installed on 2018-02-09 (488 days ago) InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lpstat: device for Brother_HL_L8260CDW_series: ipp://BRN3C2AF4345B8C.local:631/ipp/print device for HPLJ4: socket://192.168.1.3:9100 MachineType: LENOVO 20CJS0UU00 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HPLJ4.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HPLJ4.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-51-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-09-12 (272 days ago) dmi.bios.date: 09/13/2017 dmi.bios.vendor: LENOVO dmi.bios.version: N11ET42W (1.18 ) dmi.board.asset.tag: Not Available dmi.board.name: 20CJS0UU00 dmi.board.vendor: LENOVO dmi.board.version: SDK0E50510 WIN dmi.chassis.asset.tag: R90G3N7R dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN11ET42W(1.18):bd09/13/2017:svnLENOVO:pn20CJS0UU00:pvrThinkPadT550:rvnLENOVO:rn20CJS0UU00:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T550 dmi.product.name: 20CJS0UU00 dmi.product.version: ThinkPad T550 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1832646/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp