[Desktop-packages] [Bug 1855938] Re: Screen freezes and only mouse moves

2020-01-27 Thread Daniel van Vugt
Thanks but crashes in Chromium should ideally be dealt with as separate bugs. This is a Gnome Shell bug. Please reproduce the freeze again, then reboot and immediately run: journalctl -b-1 > prevboot.txt and attach the file 'prevboot.txt' here. ** Tags added: nvidia ** Summary changed: - S

[Desktop-packages] [Bug 1855938] Re: Screen freezes and only mouse moves

2020-01-24 Thread Donjan Rodic
Experiencing the same maybe once every two weeks for about two years now. When tabbing in or out of Chromium, the GUI freezes. The mouse cursor moves, but clicking does apparently nothing. The keyboard works: space bar to pause/resume music if a player was focused, as well as switching to a virtu

[Desktop-packages] [Bug 1855938] Re: Screen freezes and only mouse moves

2019-12-11 Thread leogps
This happened again without google-chrome in the picture. Opened another bug via cli: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1856092 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchp

[Desktop-packages] [Bug 1855938] Re: Screen freezes and only mouse moves

2019-12-11 Thread leogps
Ok. This happened again today. Again, it's google chrome. I am attaching the crash dump just for reference. I will uninstall chrome and see if this happens with other programs. I will send a bug report to chrome. ** Attachment added: "_opt_google_chrome_chrome.1000.crash_dec_11" https://bugs.

[Desktop-packages] [Bug 1855938] Re: Screen freezes and only mouse moves

2019-12-10 Thread leogps
The whole shell and this happened before when I am working with other software. The mouse moves but nothing in the screen responds to mouse or keyboard input. I logged into the system from another laptop via shell and was able to generate the bug report. I followed comment #3 and it said the chro

[Desktop-packages] [Bug 1855938] Re: Screen freezes and only mouse moves

2019-12-10 Thread Daniel van Vugt
When you say the screen freezes, are you referring to the whole shell or just the web browser? P.S. We are unable to handle Chrome crashes here because Chrome is not part of Ubuntu. See also comment #3. -- You received this bug notification because you are a member of Desktop Packages, which is

[Desktop-packages] [Bug 1855938] Re: Screen freezes and only mouse moves

2019-12-10 Thread leogps
Hi Daniel, The crash file I see is named "_opt_google_chrome_chrome.1000.crash". This makes sense because I remember the crash happened when I was browsing on chrome. However, when I do `ubuntu-bug /var/crash/_opt_google_chrome_chrome.1000.crash`, a google-chrome dialog opens asking me to repor

[Desktop-packages] [Bug 1855938] Re: Screen freezes and only mouse moves

2019-12-10 Thread Daniel van Vugt
Your kernel log is showing a crash in the Nvidia kernel driver which may or may not be related: [27603.845573] gpu_i2c_master_xfer+0xf5/0x23b [i2c_nvidia_gpu] Also, if the mouse moves then that means Xorg is still working. It's only Gnome Shell that has stopped responding. Please start by follo

[Desktop-packages] [Bug 1855938] Re: Screen freezes and only mouse moves

2019-12-10 Thread leogps
The error messages in the nvidia-installer.log, I got fed up with this bug and upgraded my kernel to the latest, 5.4.x but nvidia--driver-435 does not recognize that kernel, so I purged kernel 5.4.x and went back to the older version. -- You received this bug notification because you are a member