Public bug reported:
After the most recent Ubuntu update to kernel 5.3.0-42-generic, built-in sound
card is no longer detected. I have no sound at all. Booting Ubuntu with the
previous kernel 5.3.0-40-generic restores everything to normal (as a temporary
fix I set GRUB_DEFAULT="1>2").
Configuration:
Dell G3 3590 laptop with i7-9750H intel CPU.
Ubuntu 18.04.
Realtek built in sound (I'll add details later after I reboot with the older
kernel).
Wiht the current (newest kernel) the output of aplay -l is:
-----
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
-----
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-42.34~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.12
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 2833 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 21 21:28:58 2020
InstallationDate: Installed on 2019-07-27 (238 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.3
dmi.board.name: 0NK0C0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.3:bd07/01/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0NK0C0:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G3 3590
dmi.product.sku: 0949
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1868407
Title:
PCI/internal sound card not detected
Status in alsa-driver package in Ubuntu:
New
Bug description:
After the most recent Ubuntu update to kernel 5.3.0-42-generic, built-in
sound card is no longer detected. I have no sound at all. Booting Ubuntu with
the previous kernel 5.3.0-40-generic restores everything to normal (as a
temporary fix I set GRUB_DEFAULT="1>2").
Configuration:
Dell G3 3590 laptop with i7-9750H intel CPU.
Ubuntu 18.04.
Realtek built in sound (I'll add details later after I reboot with the older
kernel).
Wiht the current (newest kernel) the output of aplay -l is:
-----
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
-----
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-42.34~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.12
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 2833 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 21 21:28:58 2020
InstallationDate: Installed on 2019-07-27 (238 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.3
dmi.board.name: 0NK0C0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.3:bd07/01/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0NK0C0:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G3 3590
dmi.product.sku: 0949
dmi.sys.vendor: Dell Inc.
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