Thank you for reporting this bug to Ubuntu. Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: gdm3 (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1869574 Title: User switch doesn't work on Ubuntu 19.10 Status in gdm3 package in Ubuntu: Won't Fix Bug description: Premise: this is neither bug #1766137 (I've not mispelled my passord) nor bug #1844944 (sympthoms are exactly the same but the issue still exists even if I'm running on Gnome 3.34.2 and the bug was closed saying that the issue was fixed on Gnome 3.34.1). Package version (apt-cache policy gdm3) gdm3: Installed: 3.34.1-1ubuntu1 Candidate: 3.34.1-1ubuntu1 Version table: *** 3.34.1-1ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu eoan/main amd64 Packages 100 /var/lib/dpkg/status Prerequisites: - Use Ubuntu 19.10 - You need at least 2 users (e.g. user1 and user2) Step to reproduce: - Start your computer - At the graphical login prompt, log in with user1: user1 is able to log in, its desktop is shown - While logged into the desktop of user1, choose "Switch user" - When back at the user selection screen, choose the profile of user2 - Provide the password for user2 and attempt log in RESULT: The desktop of user2 is never shown. Instead, a purple screen is shown. If I click CTRL+ALT+F1 I go back to the tty1, select user 1, enter password and the user1's desktop is shown again. NOTE 1: The same happens when user2 was the first to log in after a reboot of the system. User2 is able to log in, and user1 is then stuck in a login loop. NOTE 2: If instead of switching user, I logoff user1 and logon user2 everything works properly but of course every time I do this I lose my user1's session (therefore the workaround is not good enough) ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gdm3 3.34.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18 Uname: Linux 5.3.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.6 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Mar 29 13:18:31 2020 InstallationDate: Installed on 2020-02-15 (42 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.gdm3.custom.conf: 2020-03-28T11:16:16.647797 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1869574/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp