apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1880954/+attachment/5381242/+files/ProcEnviron.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1880954 Title: Ubuntu 20.04 freezes when logging in Status in gnome-shell package in Ubuntu: Incomplete Bug description: Sometimes when logging in to my laptop, it freezes just after entering my password. I assume the problem package is gnome-settings-daemon because the only error I can see in my syslog seems to be related to gnome-settings-daemon I'm able to restart the machine using 'alt+PrtSc rseiub' but everything else is unresponsive. I have the following system: $ lsb_release -rd Description: Ubuntu 20.04 LTS Release: 20.04 $ uname -a Linux admin2-ThinkPad-X1-Carbon-7th 5.4.0-31-generic #35-Ubuntu SMP Thu May 7 20:20:34 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux With the following package version: $ apt show gnome-settings-daemon Package: gnome-settings-daemon Version: 3.36.1-0ubuntu1 I see the following in my syslog when this happens: May 27 14:06:35 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[936]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service' requested by ':1.139' (uid=1001 pid=1888 comm="/usr/bin/gnome-shell " label="unconfined") May 27 14:06:35 admin2-ThinkPad-X1-Carbon-7th systemd[1]: Starting Fingerprint Authentication Daemon... May 27 14:06:35 admin2-ThinkPad-X1-Carbon-7th kernel: [79025.239325] usb 1-9: reset full-speed USB device number 5 using xhci_hcd May 27 14:06:36 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[936]: [system] Successfully activated service 'net.reactivated.Fprint' May 27 14:06:36 admin2-ThinkPad-X1-Carbon-7th systemd[1]: Started Fingerprint Authentication Daemon. May 27 14:06:36 admin2-ThinkPad-X1-Carbon-7th gnome-shell[1888]: clutter_input_focus_set_cursor_location: assertion 'clutter_input_focus_is_focused (focus)' failed May 27 14:06:41 admin2-ThinkPad-X1-Carbon-7th NetworkManager[938]: <info> [1590584801.7453] agent-manager: agent[6ebc664fc14fe9de,:1.139/org.gnome.Shell.NetworkAgent/1001]: agent registered May 27 14:06:41 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[1763]: [session uid=1001 pid=1763] Activating service name='org.freedesktop.FileManager1' requested by ':1.32' (uid=1001 pid=1888 comm="/usr/bin/gnome-shell " label="unconfined") May 27 14:06:41 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[1763]: [session uid=1001 pid=1763] Activating service name='org.gnome.Nautilus' requested by ':1.32' (uid=1001 pid=1888 comm="/usr/bin/gnome-shell " label="unconfined") May 27 14:07:06 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[1763]: [session uid=1001 pid=1763] Successfully activated service 'org.gnome.Nautilus' May 27 14:07:06 admin2-ThinkPad-X1-Carbon-7th org.gnome.Nautilus[130586]: Failed to register: Unable to acquire bus name 'org.gnome.Nautilus' May 27 14:07:10 admin2-ThinkPad-X1-Carbon-7th systemd[1]: fprintd.service: Succeeded. May 27 14:07:22 admin2-ThinkPad-X1-Carbon-7th gsd-power[2004]: Error setting property 'PowerSaveMode' on interface org.gnome.Mutter.DisplayConfig: Timeout was reached (g-io-error-quark, 24) May 27 14:07:25 admin2-ThinkPad-X1-Carbon-7th kernel: [79074.772030] sysrq: This sysrq operation is disabled. May 27 14:07:25 admin2-ThinkPad-X1-Carbon-7th kernel: [79075.143012] sysrq: Emergency Sync May 27 14:07:25 admin2-ThinkPad-X1-Carbon-7th kernel: [79075.155014] Emergency Sync complete May 27 14:07:26 admin2-ThinkPad-X1-Carbon-7th kernel: [79075.455113] sysrq: This sysrq operation is disabled. May 27 14:07:26 admin2-ThinkPad-X1-Carbon-7th kernel: [79075.885112] sysrq: This sysrq operation is disabled. May 27 14:07:26 admin2-ThinkPad-X1-Carbon-7th kernel: [79076.256171] sysrq: Emergency Remount R/O --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-01-23 (136 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) Package: gnome-shell 3.36.2-1ubuntu1~20.04.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 RelatedPackageVersions: mutter-common 3.36.2-1ubuntu1~20.04.1 Tags: wayland-session focal Uname: Linux 5.4.0-33-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-21 (17 days ago) UserGroups: docker sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880954/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
