Public bug reported:

Open kindle cloud reader, instead my book i see a blinking black screen as in 
attachment.
The problem does not happen on same PC, different partition running Ubuntu 
20.10 at same maintenance level but installed from an older ISO

corrado@corrado-n3-gg-0826:~$ inxi -Fx
System:    Host: corrado-n3-gg-0826 Kernel: 5.4.0-42-generic x86_64 bits: 64 
compiler: gcc v: 9.3.0 Desktop: N/A 
           Distro: Ubuntu 20.10 (Groovy Gorilla) 
Machine:   Type: Laptop System: Dell product: Inspiron 3793 v: N/A serial: 
<superuser/root required> 
           Mobo: Dell model: 0C1PF2 v: A00 serial: <superuser/root required> 
UEFI: Dell v: 1.5.0 date: 12/17/2019 
Battery:   ID-1: BAT0 charge: 34.3 Wh condition: 37.1/42.0 Wh (88%) model: 
SWD-ATL3.618 DELL WJPC403 
           status: Discharging 
CPU:       Info: Quad Core model: Intel Core i5-1035G1 bits: 64 type: MT MCP 
arch: Ice Lake rev: 5 L2 cache: 6144 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
bogomips: 19046 
           Speed: 2545 MHz min/max: 400/3600 MHz Core speeds (MHz): 1: 2819 2: 
1115 3: 1142 4: 2527 5: 2577 6: 2706 
           7: 2036 8: 2047 
Graphics:  Device-1: Intel Iris Plus Graphics G1 vendor: Dell driver: i915 v: 
kernel bus ID: 00:02.0 
           Device-2: Realtek Integrated_Webcam_HD type: USB driver: uvcvideo 
bus ID: 1-6:3 
           Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: 
fbdev,vesa resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 
20.1.5 direct render: Yes 
Audio:     Device-1: Intel Smart Sound Audio vendor: Dell driver: snd_hda_intel 
v: kernel bus ID: 00:1f.3 
           Sound Server: ALSA v: k5.4.0-42-generic 
Network:   Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell 
driver: r8169 v: kernel port: 3000 
           bus ID: 01:00.0 
           IF: enp1s0 state: down mac: 98:e7:43:59:19:19 
           Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter 
vendor: Dell driver: ath10k_pci 
           v: kernel port: 3000 bus ID: 02:00.0 
           IF: wlp2s0 state: up mac: d8:12:65:b8:21:b9 
           Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-10:4 
Drives:    Local Storage: total: 476.94 GiB used: 8.54 GiB (1.8%) 
           ID-1: /dev/nvme0n1 vendor: Toshiba model: KBG40ZNS512G NVMe KIOXIA 
512GB size: 476.94 GiB 
Partition: ID-1: / size: 31.25 GiB used: 8.49 GiB (27.2%) fs: ext4 dev: 
/dev/nvme0n1p3 
Swap:      ID-1: swap-1 type: partition size: 8.00 GiB used: 0 KiB (0.0%) dev: 
/dev/nvme0n1p2 
Sensors:   System Temperatures: cpu: 57.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 0 
Info:      Processes: 234 Uptime: 26m Memory: 7.55 GiB used: 1.49 GiB (19.7%) 
Init: systemd runlevel: 5 Compilers: 
           gcc: N/A Packages: 1810 Shell: Bash v: 5.0.17 inxi: 3.1.06 
corrado@corrado-n3-gg-0826:~$ apt policy firefox
firefox:
  Installed: 78.0.1+build1-0ubuntu1
  Candidate: 78.0.1+build1-0ubuntu1
  Version table:
 *** 78.0.1+build1-0ubuntu1 500
        500 http://archive.ubuntu.com/ubuntu groovy/main amd64 Packages
        100 /var/lib/dpkg/status
corrado@corrado-n3-gg-0826:~$

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: firefox 78.0.1+build1-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu45
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  corrado    1339 F.... pulseaudio
BuildID: 20200630195452
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 31 18:09:08 2020
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/firefox/omni.ja:greprefs.js:730
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2020-08-28 (3 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200826)
IpRoute:
 default via 192.168.43.1 dev wlp2s0 proto dhcp metric 600 
 169.254.0.0/16 dev wlp2s0 scope link metric 1000 
 192.168.43.0/24 dev wlp2s0 proto kernel scope link src 192.168.43.222 metric 
600
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/firefox/omni.ja:greprefs.js:730
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=78.0.1/20200630195452 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/17/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0C1PF2
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.5.0:bd12/17/2019:svnDellInc.:pnInspiron3793:pvr:rvnDellInc.:rn0C1PF2:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3793
dmi.product.sku: 097A
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug groovy

** Attachment added: "screencast from firefox"
   
https://bugs.launchpad.net/bugs/1893674/+attachment/5406166/+files/Screencast%202020-08-31%2015%3A31%3A01.mp4

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1893674

Title:
  Firefox black screen blinking on kindle cloud reader

Status in firefox package in Ubuntu:
  New

Bug description:
  Open kindle cloud reader, instead my book i see a blinking black screen as in 
attachment.
  The problem does not happen on same PC, different partition running Ubuntu 
20.10 at same maintenance level but installed from an older ISO

  corrado@corrado-n3-gg-0826:~$ inxi -Fx
  System:    Host: corrado-n3-gg-0826 Kernel: 5.4.0-42-generic x86_64 bits: 64 
compiler: gcc v: 9.3.0 Desktop: N/A 
             Distro: Ubuntu 20.10 (Groovy Gorilla) 
  Machine:   Type: Laptop System: Dell product: Inspiron 3793 v: N/A serial: 
<superuser/root required> 
             Mobo: Dell model: 0C1PF2 v: A00 serial: <superuser/root required> 
UEFI: Dell v: 1.5.0 date: 12/17/2019 
  Battery:   ID-1: BAT0 charge: 34.3 Wh condition: 37.1/42.0 Wh (88%) model: 
SWD-ATL3.618 DELL WJPC403 
             status: Discharging 
  CPU:       Info: Quad Core model: Intel Core i5-1035G1 bits: 64 type: MT MCP 
arch: Ice Lake rev: 5 L2 cache: 6144 KiB 
             flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
bogomips: 19046 
             Speed: 2545 MHz min/max: 400/3600 MHz Core speeds (MHz): 1: 2819 
2: 1115 3: 1142 4: 2527 5: 2577 6: 2706 
             7: 2036 8: 2047 
  Graphics:  Device-1: Intel Iris Plus Graphics G1 vendor: Dell driver: i915 v: 
kernel bus ID: 00:02.0 
             Device-2: Realtek Integrated_Webcam_HD type: USB driver: uvcvideo 
bus ID: 1-6:3 
             Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: 
fbdev,vesa resolution: 1920x1080~60Hz 
             OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 
20.1.5 direct render: Yes 
  Audio:     Device-1: Intel Smart Sound Audio vendor: Dell driver: 
snd_hda_intel v: kernel bus ID: 00:1f.3 
             Sound Server: ALSA v: k5.4.0-42-generic 
  Network:   Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell 
driver: r8169 v: kernel port: 3000 
             bus ID: 01:00.0 
             IF: enp1s0 state: down mac: 98:e7:43:59:19:19 
             Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network 
Adapter vendor: Dell driver: ath10k_pci 
             v: kernel port: 3000 bus ID: 02:00.0 
             IF: wlp2s0 state: up mac: d8:12:65:b8:21:b9 
             Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-10:4 
  Drives:    Local Storage: total: 476.94 GiB used: 8.54 GiB (1.8%) 
             ID-1: /dev/nvme0n1 vendor: Toshiba model: KBG40ZNS512G NVMe KIOXIA 
512GB size: 476.94 GiB 
  Partition: ID-1: / size: 31.25 GiB used: 8.49 GiB (27.2%) fs: ext4 dev: 
/dev/nvme0n1p3 
  Swap:      ID-1: swap-1 type: partition size: 8.00 GiB used: 0 KiB (0.0%) 
dev: /dev/nvme0n1p2 
  Sensors:   System Temperatures: cpu: 57.0 C mobo: N/A 
             Fan Speeds (RPM): cpu: 0 
  Info:      Processes: 234 Uptime: 26m Memory: 7.55 GiB used: 1.49 GiB (19.7%) 
Init: systemd runlevel: 5 Compilers: 
             gcc: N/A Packages: 1810 Shell: Bash v: 5.0.17 inxi: 3.1.06 
  corrado@corrado-n3-gg-0826:~$ apt policy firefox
  firefox:
    Installed: 78.0.1+build1-0ubuntu1
    Candidate: 78.0.1+build1-0ubuntu1
    Version table:
   *** 78.0.1+build1-0ubuntu1 500
          500 http://archive.ubuntu.com/ubuntu groovy/main amd64 Packages
          100 /var/lib/dpkg/status
  corrado@corrado-n3-gg-0826:~$

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: firefox 78.0.1+build1-0ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.11-0ubuntu45
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  corrado    1339 F.... pulseaudio
  BuildID: 20200630195452
  CasperMD5CheckResult: skip
  Channel: Unavailable
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Aug 31 18:09:08 2020
  DefaultProfileExtensions: extensions.sqlite corrupt or missing
  DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  DefaultProfileLocales: extensions.sqlite corrupt or missing
  DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/firefox/omni.ja:greprefs.js:730
  DefaultProfileThemes: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  InstallationDate: Installed on 2020-08-28 (3 days ago)
  InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200826)
  IpRoute:
   default via 192.168.43.1 dev wlp2s0 proto dhcp metric 600 
   169.254.0.0/16 dev wlp2s0 scope link metric 1000 
   192.168.43.0/24 dev wlp2s0 proto kernel scope link src 192.168.43.222 metric 
600
  Profile0Extensions: extensions.sqlite corrupt or missing
  Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  Profile0Locales: extensions.sqlite corrupt or missing
  Profile0PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/firefox/omni.ja:greprefs.js:730
  Profile0PrefSources: prefs.js
  Profile0Themes: extensions.sqlite corrupt or missing
  Profiles:
   Profile1 (Default) - LastVersion=None/None (Out of date)
   Profile0 - LastVersion=78.0.1/20200630195452 (In use)
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/17/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.5.0
  dmi.board.name: 0C1PF2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.5.0:bd12/17/2019:svnDellInc.:pnInspiron3793:pvr:rvnDellInc.:rn0C1PF2:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 3793
  dmi.product.sku: 097A
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1893674/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to