Public bug reported:

I have a font scaling factor set in gnome-tweaks. If I logout and back
in the fonts are no longer scaled even though gnome-tweaks still shows
the scaling factor.

This problem showed up after a Focal update a couple of weeks ago.

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: gnome-shell (Ubuntu Focal)
     Importance: Undecided
         Status: New

** Also affects: gnome-shell (Ubuntu Focal)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1899125

Title:
  Font scaling factor is lost after loging out

Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell source package in Focal:
  New

Bug description:
  I have a font scaling factor set in gnome-tweaks. If I logout and back
  in the fonts are no longer scaled even though gnome-tweaks still shows
  the scaling factor.

  This problem showed up after a Focal update a couple of weeks ago.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1899125/+subscriptions

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