[Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Thank you for following up Joe, I'm closing the bug per your feedback. ** Changed in: firefox (Ubuntu) Status: Incomplete => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu.

Re: [Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Hey Olivier, with the new version of Firefox Browser 88.0 (64-Bit) Mozilla Firefox for Ubuntu is the browser now working again! So you can close my ticket. Thank you very much for your support! Joe Am 29.03.21 um 18:19 schrieb Olivier Tilloy: > The fact that the problem doesn't happen in safe

Re: [Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Hallo Oliveier, thank you! The link you send give the message > Mozilla Support Logo > > * Get Help > * Volunteer > > * Sign In/Up > >

[Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

The fact that the problem doesn't happen in safe mode suggests that it's hardware-accelerated rendering/compositing that is to blame. After restarting firefox in normal mode, you might want to try instructions at https://support.mozilla.org/en-US/kb/upgrade-graphics-

Re: [Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Good Morning Oliver, Firefox is running in save mode! here the information from about:support Application Basics NameFirefox Version 87.0 Build ID20210318103112 Distribution ID canonical User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:87.0)

[Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Thanks Joe, that's useful information. Could you try running firefox in safe mode ("firefox --safe-mode") and see if the problem persists there? Also, could you open "about:support" in firefox, copy the contents of the page to the clipboard and share them here? Thanks! -- You received this

Re: [Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

I add the message from the terminal: > joe@joe-ThinkPad-SL510:~$ apport-collect 1917300 > The authorization page: >   > (https://launchpad.net/+authorize-token?oauth_token=n8Wctwb2SrpjgsfNRQtk_permission=DESKTOP_INTEGRATION) > should be opening in your browser. Use your browser to authorize >

Re: [Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Hi Olivier, thank you; I did it agin - Authorized application to access Launchpad greetings from k'town, germany Joe Am 23.03.21 um 21:20 schrieb Olivier Tilloy: > apport-collect 1917300 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed

[Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

apport information ** Tags added: apport-collected focal ** Description changed: updated firefox 86.0 (64 bit) starts and colored pixels blinking all around the screen; cannot use it any more. Using a ThinkPad SL 510, 4 GB RAM Ubuntu 20.04 LTS + --- + ProblemType: Bug +

[Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Sorry for the late reply. I suppose you will have to do that again because the one week API authorization will have expired by now. Once you have allowed it, please run again "apport-collect 1917300". -- You received this bug notification because you are a member of Desktop Packages, which is

Re: [Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

thank you Oliver: I enabled lauchpad for one week. is this enough? greetings Joe Am 09.03.21 um 14:48 schrieb Olivier Tilloy: > apport-collect 1917300 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu.

[Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Oh, that's unfortunate, apport-collect tries to open the default browser, which is firefox, so the debugging info collection process is halted. Can you install another web browser (if you don't have one already), and temporarily change the default browser to that new one, then run again

Re: [Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Hi Olivier, thank you for your support! below the answer of your command: > joe@joe-ThinkPad-SL510:~$ apport-collect 1917300 > The authorization page: >   > (https://launchpad.net/+authorize-token?oauth_token=CL2Mw3t917n3Cq33tVfL_permission=DESKTOP_INTEGRATION) > should be opening in your

[Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

Could you please run "apport-collect 1917300" in a terminal to attach useful debugging information to this bug report? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to

[Desktop-packages] [Bug 1917300] Re: updated firefox 86.0 (64 bit)

** Project changed: canonical-identity-provider => firefox (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1917300 Title: updated firefox 86.0 (64 bit) Status in firefox