This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1918954 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1918954 Title: [Fujitsu MS-7293] [1106:3288] No sound at all Status in linux package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: New Bug description: We have no sounds on speakers nor signals during the starting. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.11 ProcVersionSignature: Ubuntu 4.15.0-136.140-generic 4.15.18 Uname: Linux 4.15.0-136-generic i686 ApportVersion: 2.20.9-0ubuntu7.23 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: hmljkl 1444 F.... pulseaudio /dev/snd/controlC1: hmljkl 1444 F.... pulseaudio CurrentDesktop: Unity:Unity7:ubuntu Date: Fri Mar 12 17:19:26 2021 InstallationDate: Installed on 2021-03-11 (1 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386 (20170801) SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:VT82xx successful Symptom_Card: VT8237A/VT8251 HDA Controller - HDA VIA VT82xx Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: hmljkl 1444 F.... pulseaudio /dev/snd/controlC1: hmljkl 1444 F.... pulseaudio Symptom_Jack: Orange Line Out, Rear Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [MS-7293, Realtek ALC883, Orange Line Out, Rear] No sound at all UpgradeStatus: Upgraded to bionic on 2021-03-12 (0 days ago) dmi.bios.date: 10/27/2006 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: 6.00 PG dmi.board.name: MS-7293 dmi.board.vendor: FUJITSU SIEMENS dmi.board.version: 1.00 dmi.chassis.type: 3 dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd10/27/2006:svnFUJITSUSIEMENS:pnMS-7293:pvr1.00:rvnFUJITSUSIEMENS:rnMS-7293:rvr1.00:cvn:ct3:cvr: dmi.product.name: MS-7293 dmi.product.version: 1.00 dmi.sys.vendor: FUJITSU SIEMENS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1918954/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp