After removing the directory you suggest and reboot the problem seems
disappeared.
Note: in the meantime kernel has changed to 5.15.0-17
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Done. now after reboot starting gnome-software i see 'automatic update
paused' and if i click on 'find out more' i have a box saying 'the
current network is metered...'
and i'm unable to correct with
sudo systemctl restart packagekit
or
sudo systemctl restart NetworkManager.service
or
sudo nmcli n
@corradoventu
Try this in terminal
sudo mkdir /etc/systemd/system/packagekit.service.d
sudo gedit /etc/systemd/system/packagekit.service.d/override.conf
And paste this to file
[Unit]
Wants=network-online.target
After=network-online.target
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file does not exist also with the correct name without dot
corrado@corrado-n4-jj-1107:~$ cat /etc/systemd/system/packagekit
cat: /etc/systemd/system/packagekit: No such file or directory
corrado@corrado-n4-jj-1107:~$
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corrado@corrado-n4-jj-1107:~$ cat /etc/systemd/system/packagekit.
cat: /etc/systemd/system/packagekit.: No such file or directory
corrado@corrado-n4-jj-1107:~$
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Workaround: add the following lines to
/etc/systemd/system/packagekit.service.d/override.conf
[Unit]
Wants=network-online.target
After=network-online.target
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As gnome-software uses packagekit, then it seems likely that the cause
of this is the same as in: https://bugs.launchpad.net/plasma-
discover/+bug/1945030
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Confirmimg comment #9 @glx for Ubuntu software
testing Ubuntu Impish just installed from Ubuntu 21.10 "Impish Indri" - Beta
amd64 (20210924)
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the issue could also be due to bug #1943189
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https://bugs.launchpad.net/bugs/1936893
Title:
Gnome-software says internet access not available while i'm connected
This bug has been reported on the Ubuntu ISO testing tracker.
A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1936893
** Tags added: iso-testing
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Confirmimg comment #9 @glx
Testing Ubuntu Impish daily ISO 28-08-2021
Also receiving this error while attempting to install software -
The error is: "Unable to install: Internet access required but wasn't
available'
I then entered `sudo systemctl restart packagekit` and then was able to
install
works for me after I do `sudo systemctl restart packagekit`
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Title:
Gnome-software says internet access not available whil
** Changed in: snap-store-desktop
Status: New => Confirmed
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Title:
Gnome-software says internet access not availabl
Confirming with snap version of the store.
Version: 3.38.0-64-g23c4c77
** Also affects: snap-store-desktop
Importance: Undecided
Status: New
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Problem seems random...
** Attachment added: "Screenshot from 2021-07-27 12-13-00.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1936893/+attachment/5514017/+files/Screenshot%20from%202021-07-27%2012-13-00.png
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apport information
** Tags added: apport-collected
** Description changed:
Started gnome-software, click on 'Updates' gnome-software says: 'Unable to
download updates: Internet access required but wasn't available' while I'm
connected via wifi.
see nmcli output and attached screenshot.
c
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: gnome-software (Ubuntu)
Status: New => Confirmed
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Problem solved, see: https://gitlab.gnome.org/GNOME/gnome-
software/-/issues/996
** Bug watch added: gitlab.gnome.org/GNOME/gnome-software/-/issues #996
https://gitlab.gnome.org/GNOME/gnome-software/-/issues/996
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