[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-19 Thread Ralf Sternberg
*** This bug is a duplicate of bug 1933186 *** https://bugs.launchpad.net/bugs/1933186 👍 Thanks for your patience! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title:

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-19 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1933186 *** https://bugs.launchpad.net/bugs/1933186 Thanks. The oops report in comment #10 is bug 1933186 so we should move this bug there. ** This bug has been marked a duplicate of bug 1933186 gnome-shell crashed with SIGSEGV in meta_window_place() from

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-19 Thread Ralf Sternberg
It just happened again and this time it seems a report has been uploaded: https://errors.ubuntu.com/oops/f18abe5a-d79a-11ec-9ae6-fa163e55efd0 Disconnected the external monitor, the desktop is visible on the laptop screen, and two seconds later, the UI session crashes. The timestamp shown on https

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-19 Thread Daniel van Vugt
If you don't get any results in https://errors.ubuntu.com/user/YOUR_ID then either: * Wait. Because that page does report no results initially and then quietly refreshes after a few seconds * Remove any .upload files from /var/crash and then you might have more success uploading it again using

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-19 Thread Daniel van Vugt
I've seen that problem before too. That should be reported to the 'apport' package. It might be related to bug 1972115. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title:

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-18 Thread Ralf Sternberg
Right. Now I call `apport-cli` with the crash file as parameter. As soon as I press "S", the program terminates immediately. No browser window is being opened. $ apport-cli _usr_bin_gnome-shell.1000.crash *** Send problem report to the developers? After the problem report has been sent, please f

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-18 Thread Daniel van Vugt
Sounds like you forgot to pass the crash file as a parameter to 'apport- cli'? As mentioned in the instructions, please don't attach crash files to bug reports: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification beca

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-18 Thread Ralf Sternberg
So `ubuntu-bug ` fails and an error UI pops up, asking to send an error report (which I did). After that, `apport-cli` tells me that there are no pending crash reports. Strangely, there are no recent items on https://errors.ubuntu.com/user/, only some that are several days, some several months old

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-18 Thread Daniel van Vugt
Try 'apport-cli' if 'ubuntu-bug' fails. After the upload attempt also look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. -- You rece

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-18 Thread Ralf Sternberg
Thanks. I've found the corresponding crash log and tried to attach it here, but the upload fails (always end up on a site saying "Uh oh :(". Might be the file size (76M), even a gzipped version (55M) did not succeed. Using `ubuntu_bug` as recommended in https://wiki.ubuntu.com/Bugs/Responses#Missi

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-17 Thread Daniel van Vugt
Actually I should be asking that same question in bug 1871262. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monito

[Desktop-packages] [Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor

2022-05-17 Thread Daniel van Vugt
Thanks for the bug report. This looks like bug 1871262 but actually I'm not convinced that bug report is accurate. If the assertion failure is non-fatal then cause of the crash might actually be something different slightly after that... Please try following: https://wiki.ubuntu.com/Bugs/Responses