Public bug reported: Whenever I try to connect my Headphone through 3.5mm jack pin then my system sound is not working. I tried with multiple sides and tested sound. But sound is not coming.
Steps to reproduce : Start the machine. Then just plugin 3.5mm jack headphone to laptop. Then play any video and song. Sound is not coming through headphone. Steps which I tried at my end are : 1). Tried by removing the headphone to just check system sound- Then sound is working fine but when i connect to headphone then no sound. 2). I tried by chenging sound settings: connected the headphone again, then go to settings, then Sound Settings, then click on Inpput tab, then just selected option "Headphone Microphone - sof-hda-dsp", then headphone sound works. But this 2nd step I always need to do to make my headphone working on laptop. My expectation here is : My headphone should work whenever i connect it to my laptop. Also my headphone should work without doing 2nd step mentioned above. Waiting for your valuable and quick response. As this is very important feature for me to join important calls immediately without wasting time to do manual setup of sound settings every time. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-124.140~18.04.1-generic 5.4.195 Uname: Linux 5.4.0-124-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.28 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: manoj 2483 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Aug 21 18:44:30 2022 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 InstallationDate: Installed on 2020-08-11 (739 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofsklhdacard failed Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1600 F.... pulseaudio manoj 2483 F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Latitude 3510, Realtek ALC3204, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/08/2022 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.0 dmi.board.name: 0J6VTW dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.0:bd02/08/2022:svnDellInc.:pnLatitude3510:pvr:rvnDellInc.:rn0J6VTW:rvrA03:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3510 dmi.product.sku: 09ED dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-05-29T15:59:15.435030 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic ** Attachment added: "Attached is image for reference related to step Number 2 tried to resolve issue. Refer issue description for more ideas." https://bugs.launchpad.net/bugs/1987206/+attachment/5610472/+files/Screenshot%20from%202022-08-21%2019-05-49.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1987206 Title: [Latitude 3510, Realtek ALC3204, Black Headphone Out, Front] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Whenever I try to connect my Headphone through 3.5mm jack pin then my system sound is not working. I tried with multiple sides and tested sound. But sound is not coming. Steps to reproduce : Start the machine. Then just plugin 3.5mm jack headphone to laptop. Then play any video and song. Sound is not coming through headphone. Steps which I tried at my end are : 1). Tried by removing the headphone to just check system sound- Then sound is working fine but when i connect to headphone then no sound. 2). I tried by chenging sound settings: connected the headphone again, then go to settings, then Sound Settings, then click on Inpput tab, then just selected option "Headphone Microphone - sof-hda-dsp", then headphone sound works. But this 2nd step I always need to do to make my headphone working on laptop. My expectation here is : My headphone should work whenever i connect it to my laptop. Also my headphone should work without doing 2nd step mentioned above. Waiting for your valuable and quick response. As this is very important feature for me to join important calls immediately without wasting time to do manual setup of sound settings every time. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-124.140~18.04.1-generic 5.4.195 Uname: Linux 5.4.0-124-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.28 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: manoj 2483 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Aug 21 18:44:30 2022 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 InstallationDate: Installed on 2020-08-11 (739 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofsklhdacard failed Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1600 F.... pulseaudio manoj 2483 F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Latitude 3510, Realtek ALC3204, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/08/2022 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.0 dmi.board.name: 0J6VTW dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.0:bd02/08/2022:svnDellInc.:pnLatitude3510:pvr:rvnDellInc.:rn0J6VTW:rvrA03:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3510 dmi.product.sku: 09ED dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-05-29T15:59:15.435030 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1987206/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
