Public bug reported:

Observed:
When opening a DocuSigned document, the following message appears:
"Unable to open document [document name]
PDF document is damaged"

Expected:
The document opens correctly, or at the very least is not reported as damaged 
(because it is not).

Reproducibility: 10/10

Workarounds: Use an alternative PDF viewer, Firefox etc.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: evince 3.36.10-0ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-94.104~20.04.1-generic 5.15.136
Uname: Linux 5.15.0-94-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar  5 10:08:03 2024
InstallationDate: Installed on 2022-11-03 (487 days ago)
InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: evince (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evince in Ubuntu.
https://bugs.launchpad.net/bugs/2056168

Title:
  evince misreports a DocuSign signed PDF as broken and cannot open it

Status in evince package in Ubuntu:
  New

Bug description:
  Observed:
  When opening a DocuSigned document, the following message appears:
  "Unable to open document [document name]
  PDF document is damaged"

  Expected:
  The document opens correctly, or at the very least is not reported as damaged 
(because it is not).

  Reproducibility: 10/10

  Workarounds: Use an alternative PDF viewer, Firefox etc.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: evince 3.36.10-0ubuntu1
  ProcVersionSignature: Ubuntu 5.15.0-94.104~20.04.1-generic 5.15.136
  Uname: Linux 5.15.0-94-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  5 10:08:03 2024
  InstallationDate: Installed on 2022-11-03 (487 days ago)
  InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/2056168/+subscriptions


-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to