Re: Changes to JIRA ServiceDesk

2017-02-01 Thread Chris Lambertus
> On Jan 30, 2017, at 2:54 PM, Pono Takamori wrote: > > Greetings from Infra, > We recently began our upgrade path for modernizing JIRA and in the > process ServiceDesk was also upgraded. Before this upgrade the use of > ServiceDesk was very straightforward for admins, but now

Re: Changes to JIRA ServiceDesk

2017-01-31 Thread Don Bosco Durai
One more thing I noticed was, even though the comments are marked "Internal", I could see it them without logging into JIRA. You can try this JIRA https://issues.apache.org/jira/browse/RANGER-1335 Also, is there an Apache JIRA to track this issue? I can add this comment to it. Thanks Bosco

Re: Changes to JIRA ServiceDesk

2017-01-30 Thread Selvamohan Neethiraj
Unfortunately https://issues.apache.org/jira/servicedesk/agent/RANGER/people throws - You don't have permission to access this Service Desk. Can someone from INFRA can help with this request? Thanks, Selva- On 1/30/17, 5:54 PM, "Pono Takamori" wrote: Greetings from

Changes to JIRA ServiceDesk

2017-01-30 Thread Pono Takamori
Greetings from Infra, We recently began our upgrade path for modernizing JIRA and in the process ServiceDesk was also upgraded. Before this upgrade the use of ServiceDesk was very straightforward for admins, but now we've discovered that it has irrevocably changed the permission scheme for ticket