Zayyad,
It is difficult to figure out a scenario on why a db record might be locked perpetually. I think your immediate step should be to have your DBA to get the records unlocked. If you are able to figure out the scenario thru which such error happens, that would be great. Regards, Adi From: Zayyad A. Said [mailto:zay...@intrasofttechnologies.com] Sent: 15 September 2016 21:48 To: dev@fineract.incubator.apache.org; mifos-develo...@lists.sourceforge.net Subject: Internal Server Error - Loan Booking Devs, One of our MFI partners are facing an issue with creating a new loan account for one client, the details are not submitted. I investigated this using Chrome developer tools and got below response on submit: {"timestamp":1473929903293,"status":500,"error":"Internal Server Error","exception":"org.springframework.dao.CannotAcquireLockException","mes sage":"could not execute statement; SQL [n/a]; nested exception is org.hibernate.exception.LockTimeoutException: could not execute statement"} This only happens on one client and this same client is having another loan booked previously, they can book loans for other clients with no issues. Could someone please advise the likely cause of this issue? How can we resolve it? Regards; ******* Zayyad A. Said | Chairman & C.E.O Cell No.: +254 716 615274 | Skype: zsaid2011 Email: zay...@intrasofttechnologies.com <mailto:zay...@intrasofttechnologies.com>
