Because of spam users, the infra team plans to shutdown self registration of jira account and suggests ASF projects to make use of github issuesfor tracking customer facing questions/bugs.
What should we do? ---------- Forwarded message --------- 发件人： fluxo <c...@apache.org> Date: 2022年10月22日周六 09:02 Subject: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira) To: <annou...@infra.apache.org> Hello PMC members, As I'm sure most of you are aware, the spam issues on Jira are getting worse. We are seeing spam user creation of over 10,000 accounts per year, and receive many requests per month from project members for help addressing spam complaints. Infra is taking steps to disable public Jira signups. Infra has developed a self-service tool by which folks on a PMC can request a Jira account for non-ASF contributors: https://selfserve.apache.org/ Click "Create a Jira user account" to go to: https://selfserve.apache.org/jira-acct.html You need to enter a username for the new Jira account. We will reject the request if there is an existing account with that username. If this person may ultimately become a committer, Infra recommends that they choose a username that they can also use for their LDAP username. Next, the tool asks you to enter their Display Name. This is the "public name" which will appear on all their Jira posts and comments. Last, the tool asks you to enter the user's email address. We expect the PMC to exercise due diligence in making sure the contributor's email works. If it does not, they will not get the password reset mail. Infra knows this process change places an increasing burden on PMC members for managing contributors, and makes it harder for people to contribute bug reports. We suggest projects consider using GitHub Issues for customer-facing questions/bug reports/etc., while maintaining development issues on Jira. You can enable GitHub Issues for your repository via https://cwiki.apache.org/confluence/display/INFRA/Git+-+.asf.yaml+features#Git.asf.yamlfeatures-Repositoryfeatures Infra has targeted 6 November for the date we switch off public signups for issues.apache.org/jira . Please let us know if this will place any significant burden on your teams. We are following an aggressive timeline because of the serious impact spam users have on the safety and stability of our infrastructure. As always, if you have any questions or comments about this, please let us know! -Chris (fluxo) -- @fluxo Chris Lambertus ASF Infrastructure
