Hi Kiffin,
I'd recommend you to just take a look at existing configuration options.
In your case, you could create a file called Foo.xml with your
configuration options. This is a nice way to separate them from the
'canned' configuration options.
This file would provide an entry for the
In order to put OTRS on the outside of our firewall, or let traffic pass
through to the OTRS system, they require it to be secure. Is there any
sort of formal testing or security documentation about the security of
OTRS 2.4.5 or other versions running on apache? Say security
vulnerabilities
