Mike:
I've put together a clean code sample now, no errors in the OTRS log other
than the missing article.
Do you have a TicketCreate notification configured at the client you
mentioned? If so, and if it was working, were you locking the ticket or
using some other device to keep the notificatio
Mike:
For the sake of clarity, there are two bits of code here. I'm using a
simplified script now to reproduce/isolate the issue. This avoids the
WebRequestAgent message (which I'll have our developer correct).
This log entry is from my simplified test harness. It exhibits the same
issue, the a
