Hi Jeff,
thanks a lot for your email and the patches. Regarding the dropdowns,
nice idea! However, it would not work for anyone using the keyboard, so
I cannot put it in the standard. The overflow: yes, we have a bug report
about it, but I also cannot disable the overflow globally. It is there
to
Jeff Snider wrote:
I just recently upgraded from 2.4 to 3.0
3.1 is coming in February and will incorporate some bigger changes
under the hood - especially the dynamic fields. I reckon, if you are
using free text fields a lot and if you made a lot of changes in that
sense, 3.1 will be a
Hi Ali,
On Fri, Jan 20, 2012 at 06:48, Ali Umair aum...@i2cinc.com wrote:
I am new in OTRS and want to upgrade 2.2 to 3.0. but i am confused what
i take first step to ahead. I read only developer guide of OTRS. I know this
is step by step up gradation like 2.2 to 2.3 and then 2.4 then
I made some changes to the template in 2.4 that I could not easily carry
forward into 3.0 so I had to rethink what I was trying to accomplish and how to
do it. I hope the way I'm handling it now will make upgrades easier.
Thanks for the heads up on the free text, we do use those a lot. I
