Hi all,
I’m learning how to use Web Services in OTRS.
One function that we may need is Get ticket info WITH all articles. So I’ve
managed to create a new web service with Ticket::TicketGet controller. I’ve
succesfully got basic ticket data (queue, type and such).
But, when I add
Hi,
On your OTRS installation, the 'doc' folder contains a .png image of the
database ERD and also it contains the base .mwb file for use in MySQL
Workbench.
You can also see the image of the ERD here:
http://source.otrs.org/viewvc.cgi/otrs/doc/OTRSDatabaseDiagram.png?revision=1.2view=co
Hope
Tanks Michiel Beijen its very good
Regards
Hi,
On your OTRS installation, the 'doc' folder contains a .png image of the
database ERD and also it contains the base .mwb file for use in MySQL Workbench.
You can also see the image of the ERD here:
