Hi All, I'm having troubles importing the GenericTicketConnector (FrameworkVersion 3.1.x CVS) in my OTRS 3.3.1 STD implementation.I didn't have any problems in OTRS 3.3.X, but I can't upgrade my old 3.3.1 in a shot time. I'm detailing below the import results.Any idea will be appreciated.RegardsLuciano Fain
Error MSG: Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Fri Aug 29 12:53:45 2014 Message: YAML Error: Stream does not end with newline character Code: YAML_PARSE_ERR_NO_FINAL_NEWLINE Line: 0 Document: 0 at C:/OTRS/OTRS/Kernel/cpan-lib/YAML/Loader.pm line 38 Traceback (1748): Module: Kernel::Output::HTML::Layout::Error (v1.380) Line: 1146 Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.380) Line: 1129 Module: Kernel::Modules::AdminGenericInterfaceWebservice::Run (v1.34) Line: 507 Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.90) Line: 204 Module: ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 GenericTicketConnector.yml: ---Debugger: DebugThreshold: debug TestMode: 0Description: Ticket Connector SampleFrameworkVersion: 3.1.x CVSProvider: Operation: SessionCreate: Description: Creates a Session MappingInbound: {} MappingOutbound: {} Type: Session::SessionCreate TicketCreate: Description: Creates a Ticket MappingInbound: {} MappingOutbound: {} Type: Ticket::TicketCreate TicketUpdate: Description: Updates a Ticket MappingInbound: {} MappingOutbound: {} Type: Ticket::TicketUpdate TicketGet: Description: Retrieve Ticket data MappingInbound: {} MappingOutbound: {} Type: Ticket::TicketGet TicketSearch: Description: Search for Tickets MappingInbound: {} MappingOutbound: {} Type: Ticket::TicketSearch Transport: Config: MaxLength: 100000000 NameSpace: http://www.otrs.org/TicketConnector/ Type: HTTP::SOAPRemoteSystem: ''Requester: Transport: Type: ''
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