Hi all,
at my employer, we have a small tool that unlocks all open or stalled
tickets from agents that are no longer valid. The idea is not to forget
tasks (in the form of tickets) just because an employee left.
I want to bring this feature upstream, and my question is: in which form
should
Hi,
I noticed there's no otrs.AddCustomerCompany.pl script in
/opt/otrs/bin so, as I need it, I decided to write it. Most of
the code has been borrowed from otrs.AddCustomerUser.pl.
Would the OTRS developpement team consider including it in a
future release?
--
Marc Baudoin
adjoint du respons
