To have the correct order of the directories in @INC, it should be
$ perl -I/opt/otrs/Custom -I/opt/otrs -I/opt/otrs/Kernel/cpan-lib ...
- Renée
Am 25.04.2016 um 16:54 schrieb Vorländer, Martin:
Hi all,
or even
$ perl -I/opt/otrs -I/opt/otrs/Kernel/cpan-lib -I/opt/otrs/Custom ...
cu,
Mart
The command should look like this:
su -c "/opt/otrs/bin/otrs.Console.pl Dev::Package::Build --source-path
./LynxCustomersAddOn.sopm --target-directory /tmp --module-directory ."
-s /bin/bash otrs
Am 18.03.2016 um 09:35 schrieb Finetti, Stefano:
Maybe because the PackageIsDownloadable is s
Do you know the "Developertools" that are shipped with most browsers. In
Firefox you can start it with Strg+Shift+i and in IE with F12. There you
can find a console and something like "network" or "network analysis"...
Am 29.10.2015 um 15:46 schrieb Josef1 Penzkofer:
> Hi Renée,
>
> how could I ch
Did you check if there is a JavaScript error? Was the form submitted?
Kind regards,
Renée
--
Perl / OTRS development: http://perl-services.de
OTRS AddOn repository: http://opar.perl-services.de
___
OTRS mailing list: dev - Webpage: http://otrs.org/
A
Hi Sepp,
can you post the code?
*) In your config file, you should replace
"Frontend::Module###AgentTicketPhone" with
"Frontend::Module###AgentQuickticketMaske"
*) You shouldn't need the module in Kernel/System as you do not work
with a new database table.
*) Replace all "AgentTicketPhone" with "
Did you upgrade your OTRS or is it the initial installation?
On 08.04.2015 07:57, Ali Umair wrote:
> Hi,
>
> - Browser *(Client Browser firfox and chrome)*
> - OS *(Client browser linx and OTRS running on Linux)*
> - OTRS Version *(3.0.6)*
> - What Host (Linux, Win) *Host is linux*
> - Webserver
On 03.07.2014 15:01, Peter Krall wrote:
> Hi Renée,
>
> are you sure custom Skins (Output\HTML) should go under Custom? It never
> actually worked for me this way either, and sounds as if it would go head
> to head against what the dev doc says about Skins:
> http://otrs.github.io/doc/manual/develo
Hi Jo,
On 02.07.2014 17:12, Josef1 Penzkofer wrote:
> Hi Renée,
>
> and this works properly?
yes. This should even work in OTRS 3.2.x (maybe not for templates, I
can't remember when that was fixed).
> Yesterday I wrote an E-Mail to "otrs...@otrs.org" because I made changes in
> file "CustomerTi
You can save your customized template as
Custom/Kernel/Output/HTML/Standard/AgentTicketPhone.dtl
All files (modules and templates) in Custom/Kernel/ have a higher
"precendence" than those in Kernel/
- Renée
On 02.07.2014 16:13, Jon Legarrea Oteiza wrote:
> Hi,
>
> I upgrade to OTRS 3.3.8 and co
On 02.01.2014 15:58, Dan Stover wrote:
> Error during AJAX communication. Status: error, Error: Internal Server
> Error
What does the webserver error log say?
You should find more information there.
- Renée
--
Perl / OTRS development: http://perl-services.de
OTRS AddOn repository: http://opar.p
On 24.09.2013 12:39, Bogdan Iosif wrote:
> To generate the API docs, EPublisher parses each source file and extracts
> comments, right?
right
> Is there information added to the API docs from some other
> source?
No, can you describe what additional information you would add?
- Renée
--
Perl
; I would like to know which toolchain you are using to generate the docs,
> could you tell us?
>
> Regards, mg
>
> Am 24.09.13 11:37, schrieb Renee B:
>> You can find the API docs at http://otrs.perl-services.de/docs/
>>
>> On 24.09.2013 11:16, Bogdan Iosif wrote:
&
You can find the API docs at http://otrs.perl-services.de/docs/
On 24.09.2013 11:16, Bogdan Iosif wrote:
> Hi,
>
> Navigating http://dev.otrs.org I noticed that updates for dev API are
> missing for v3.2.x (seems it happened since source control was moved to
> github).
>
> Where was this info extr
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