If you can not update OTRS, you have two options:
- Disable the Rich Text editor in the SysConfig
- Don't use IE10
I'm sorry for the few options you have here but the OTRS you use
bundles a version of the editor component that does not completely
support IE10. *Full* IE10 support for the edito
Hi guys, we are using version 3.0.10 - ITSM 3.0.6 on Win 2003.
When using IE Ver.10 the richtext format are not editable, you know if
there a workaround. Unfortunately I can not update OTRS
thanks
Rocco
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