Hi,

Can you try to store the DLR on MySQL DB instead of log files and see if it
improves the situation?
But first of all you need to ensure that your provider is really delivering
the DLR on time.

BR//
Al Amin

On Fri, Nov 17, 2023, 4:26 PM Ariel Lipschitz <ar...@logicsms.co.za> wrote:

> Hi Ahmed
>
> Thanks for the response
>
> For some reason our Store page doesnt display anything. We do get some
> DLRs and some replies but others get "lost"
> Could there be something else or do you think its most likely getting
> "lost" on the provider's end?
>
> Regards,
> Ariel
>
>
>
>
>
> On Wed, Nov 15, 2023 at 7:41 PM Ahmed Shabana <a.shab...@cequens.com>
> wrote:
>
>> check the store-status page to able to figure out the received dlr , it
>> may be as simple as you did not register dlr-url to make kannel able to
>> callback on it
>>
>> Ahmed Shabana
>> Principal Software Architect
>> M: +201003325373
>> a.shab...@cequens.com
>> www.cequens.com
>> <http://www.cequens.com/>
>> <http://www.cequens.com/>
>> ------------------------------
>> *From:* devel <devel-boun...@kannel.org> on behalf of Ariel Lipschitz <
>> ar...@logicsms.co.za>
>> *Sent:* Wednesday, November 15, 2023 6:05 PM
>> *To:* devel@kannel.org <devel@kannel.org>
>> *Subject:* Query on DLRs using smpp connection Kannel 1.4.5
>>
>> You don't often get email from ar...@logicsms.co.za. Learn why this is
>> important <https://aka.ms/LearnAboutSenderIdentification>
>> *MIS Warning:* The Sender of this message could not be validated and
>> maybe not the actual sender!
>> Hi
>>
>> Hope you are well
>>
>> I am struggling to receive all DLRs. I thing they get stuck in the
>> internal storage and are never reprocessed.
>>
>> Our provider as well as the handset receives the SMS and confirms
>> delivery but our Logs and stats do not show delivery
>>
>> Herewith my config details:
>>
>> # kannel.conf
>> group = core
>> admin-port = 14000
>> admin-password = foo
>> status-password = bar
>> admin-allow-ip = '*.*.*.*'
>> smsbox-port = 14003
>> log-level = 0
>> log-file = "/var/log/kannel/kannel.log"
>> box-allow-ip = "*.*.*.*"
>> access-log = "/var/log/kannel/access.log"
>>
>> group = smsc
>> smsc = smpp
>> smsc-id = foo
>> host = foo.bar.com
>> smsc-username = foo
>> smsc-password = bar
>> port = 2775
>> system-type = "0"
>> service-type = "CMT"
>> transceiver-mode = true
>> msg-id-type = 0x01
>>
>> group = smsbox
>> smsbox-id = BOX1
>> bearerbox-host = localhost
>> sendsms-port = 14014
>> global-sender = 14014
>> log-file = "/var/log/kannel/smsbox.log"
>> log-level = 0
>> access-log = "/var/log/kannel/access.log"
>>
>> # For Sending SMS push
>> group = sendsms-user
>> username = foo
>> password = bar
>> default-smsc = foo
>> concatenation= true
>> max-messages = 5
>> forced-smsc = foo
>>
>> # For Receiving SMS
>> group = sms-service
>> keyword = default
>> catch-all = yes
>> max-messages = 1
>> post-url = foobar.com
>>
>> group = smsbox-route
>> smsbox-id = BOX1
>> smsc-id = foo
>>
>> This is what our status.html is seeing:
>>
>> SMS: received 0 (0 queued), sent 1 (0 queued), store size -1
>> SMS: inbound (0.00,0.00,0.00) msg/sec, outbound (0.00,0.00,0.00) msg/sec
>>
>> DLR: received 1, sent 0
>> DLR: inbound (0.00,0.00,0.00) msg/sec, outbound (0.00,0.00,0.00) msg/sec
>> DLR: 1 queued, using internal storage
>>
>> Regards,
>> Ariel
>>
>>
>>

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