Re: [Sugar-devel] XO4 touch stopped working (SOLVED)

2013-10-27 Thread James Cameron
This serial number is SKU301, and yes, it was affected by a process problem which has now been fixed. (Therefore I don't need to investigate further.) On Sat, Oct 26, 2013 at 04:36:34PM -0600, Juan Cubillo wrote: > Serial number for the XO is SHC31100189 > > I'll keep using it for a few days to

Re: [Sugar-devel] XO4 touch stopped working (SOLVED)

2013-10-26 Thread Juan Cubillo
Serial number for the XO is SHC31100189 I'll keep using it for a few days to check if the repair lasts... - Juan On 10/25/2013 04:37 PM, James Cameron wrote: We are aware of a manufacturing process problem that caused what you observed, but it was fixed some time ago. We know exactly when i

Re: [Sugar-devel] XO4 touch stopped working (SOLVED)

2013-10-25 Thread James Cameron
We are aware of a manufacturing process problem that caused what you observed, but it was fixed some time ago. We know exactly when it was fixed. When you give us the serial number, I can check if the laptop was made before the fix or after. The change you've made sounds reasonable, but it may n