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Job Title:Remedy ITSM Architect,Denver,CO Location: Denver,CO Duration: 6+Months Position: C2C Interview: Phone & Skyp Qualifications: 12-15 years IT project experience, out of which 5-8 years as a strong Remedy - ITSM Architect with Remedy and ITIL certifications. Ability to provide BMC Remedy ITSM (including CMDB) consulting recommendations for architecture, data model, code customizations, and integrations. Ability to define and document Remedy ITSM/Atrium CMDB functional and technical design specifications. Experience in Telecom ticketing consolidation into Remedy. Job Title:Ericsson OCS (Online Charging System) Support Engineer, Location: Bahamas and Dallas,TX Duration: 6+Months Position: C2C Interview: Phone & Skyp *Ericsson OCS (Online Charging System) Support Engineer*. Responsibilities: · Responsible for the development, configuration of some of the key Online Charging capabilities leveraging customer’s Network Online Charging System (OCS). · Support current products and work with Business sponsors to introduce new/strategic price plans using OCS functions. · Lead in troubleshooting of customer impacting issues, contribute during product and network design, and drive and lead engineering discussions. - Track trouble tickets, provide support and ticket resolution · Sponsor the Network design of new OCS features and business opportunities as they relate to advanced technologies within the wireless industry. · Additionally, this position will be responsible for providing technical assistance and consultation to other internal business divisions. - Develop and maintains system documentation and training materials as needed. - Prioritize assigned work to deliver high quality results for clients Qualifications: - 5 plus years as Technical Consultant in a SaaS environment. - 3+ years of experience in Ericsson OCS in a professional services or related role - Strong implementation, configuration and Support experience - Technical consultants who have strong experience with prepaid billing and charging domain - Strong troubleshooting, analysis, and problem-solving skills - Strong written and oral communication skills - Capable of directing project team personnel and interfacing with customers - Exceptional customer service skills - Strong time-management and prioritization skills - Ability to communicate applicable technical subject matter expertise to management and others *Thanks & Regards,* Krishna, krishna.r...@gmail.com. -- You received this message because you are subscribed to the Google Groups "Hot List" group. To unsubscribe from this group and stop receiving emails from it, send an email to directclienteq+unsubscr...@googlegroups.com. To post to this group, send email to directclienteq@googlegroups.com. Visit this group at https://groups.google.com/group/directclienteq. For more options, visit https://groups.google.com/d/optout.
