Hi associates, hope you are all doing good. currently we are working on below requirement*.* Kindly rush me resume on ve...@t2mconsulting.com and you can reach me on 732-385-5020 *** 102
*Reply only to **ve...@t2mconsulting.com <ve...@t2mconsulting.com>* *8550* *IVR Systems Programmer* *Jacksonville, FL* *12 month contract+* *8551* *ICM Systems Programmer* *Jacksonville, FL* *12 month contract+* Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology • Manages system/application environment and ongoing operations • Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards • Researches, designs, implements and tests technology solutions • Proactively monitors and reports performance and utilization of assigned technologies • Troubleshoots software and/or hardware issues/failures • Resolves alerts and performs remediation activities • Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners • Collects and presents data for reporting and planning • Assists with developing tactical strategies, processes and procedures related to systems/application administration • Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors • Collaborates with IT and business area partners on work groups and initiatives • Determines best course of action for meeting business needs • May provide input into infrastructure architecture designs • Writes programming/scripting • May participate in Disaster Recovery planning and exercises • Ensures execution and alignment to architectural standards and blueprints. • May contribute input to infrastructure architecture • Performs on-call activities as needed for the environment and technologies 4 or more years demonstrated proficiency and experience in design, implementation, monitoring and troubleshooting technology • Bachelor’s degree in an IT related field or equivalent work experience • Extensive working knowledge of multiple technologies and their interfaces and integration • Competent working in one or more environments highly integrated with an operating system. • Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations • High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy. • Ability to manage tasks independently and take ownership of responsibilities • Ability to learn from mistakes and apply constructive feedback to improve performance • Ability to communicate technical information clearly and articulately • Ability to adapt to a rapidly changing environment Experience analyzing business requirements and translating them into technical solutions • Experience using Agile methodology Skills: *IVR Systems Programmer* Experience with Cisco Unified Contact Center Enterprise (UCCE) IVR programming experience Experience with Cisco Voice Portal or Cisco IP IVR CTI integration experience IVR technology and integration Strong SQL server stored procedure and Data Transformation Services experience Server 2003 and Server 2008 experience OR *ICM Systems Programmer* Experience with Cisco Unified Contact Center Enterprise (UCCE) ICM Scripting experience Experience with Cisco Voice Portal or Cisco IP IVR CTI integration experience ICM technology and integration Strong SQL server stored procedure and Data Transformation Services experience Server 2003 and Server 2008 experience Cisco Yes Strong 0-1 years ago 5-10 years Call Center Technologies Yes Strong 0-1 years ago 5-10 years IVR - Technical Yes Strong 0-1 years ago 5-10 years Thanks & Regards, *venkat* *T2M Consulting Services Inc* 15 Corporate Place S, Suite #210, Piscataway, New Jersey 08854 Tel :732-385-5020 Ext:102 | Fax : +1 732-391-4243 | *www.t2mconsulting.com* <http://www.t2mconsulting.com/>*;* An E-Verified company |An-Equal Employment Opportunity Employer Mail: ve...@t2mconsulting.com|Gtalk*: * venkat.t2m -- You received this message because you are subscribed to the Google Groups "Hot List" group. To unsubscribe from this group and stop receiving emails from it, send an email to directclienteq+unsubscr...@googlegroups.com. To post to this group, send email to directclienteq@googlegroups.com. Visit this group at http://groups.google.com/group/directclienteq. For more options, visit https://groups.google.com/d/optout.
