Does anyone know of a best practice or have thoughts on opening PDFs from
a hyperlink? There seem to be 2 major methods for opening PDFs:

1) User clicks on hyperlink, PDF automatically opens in new browser
window, via Plugin. Ref:
http://www.ge.com/investors/financial_reporting/index.html

2) User clicks on hyperlink, browser dialog asks user whether they want to
'open', 'save', or 'cancel' the action. Ref:
http://phx.corporate-ir.net/phoenix.zhtml?c=107357&p=irol-sec

Either can be achieved, but which is better? One could make the case for a
'seamless' browsing experience by not having a dialog interrupt the
hyperlink action; but I wonder if this is invalid as we are opening a new
document type (not hypertext). Utilizing the dialog box may be helpful for
the user, as it makes it clear that a user is launching a new document
type or application, and gives options to save for later, or cancel; but
it requires an additional decision and action on the part of the user.

The best guidance I have found up to this point suggests that dialog boxes
be retained when a user is opening a file (pdf):
http://www.useit.com/alertbox/open_new_windows.html

So, whether the link helps the user to anticipate opening a PDF or file
(via icon or file extension) -- which is better, browser dialogs, or just
open a new window?

Thanks,

Ben Woods

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