[IxDA Discuss] JOB: Information Architect / Austin / T3 / Freelance

2009-09-02 Thread Erin Lynn Young
Freelance Information Architect opening in Austin, Texas. Position #: 62578 We are looking for a team-oriented freelance Information Architect. Our Information Architects work with creative teams and developers to craft and chart innovative strategies rooted in fundamentals of usability,

Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Erin Lynn Young
Whether or not you should include them is one question. It seems that you've already decided that you should. How to implement them is what you're asking. You Are Here is not necessary if the trail clearly ends with the page that you're currently on. I recommend leaving it unlinked so its

[IxDA Discuss] Design Pattern: Language Toggle

2009-07-15 Thread Erin Lynn Young
I'm seeking good examples of persistent language toggles/controls. My application will actually support only English Spanish but I'd love any good examples. Thanks! Welcome to the Interaction Design Association (IxDA)! To post to

Re: [IxDA Discuss] Design Pattern: Language Toggle

2009-07-15 Thread Erin Lynn Young
Thanks Jason, this will really help! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43776 Welcome to the Interaction Design Association (IxDA)! To

[IxDA Discuss] Interviewing sales teams and customer call centers for project research

2009-06-30 Thread Erin Lynn Young
In planning a new website for a client, I'll get the chance to observe their call centers and sales process in addition to interviewing the company's representatives. I am developing lists of questions to use when interviewing these teams, and I thought I'd ask for your input. I can't get

Re: [IxDA Discuss] Wireframing with pencil and paper

2009-05-29 Thread Erin Lynn Young
Many of the art directors I work with have stacks of my sketches on their desk. Recently, in a kick-off meeting for a quick and simple project, I sketched up my take on the requirements and handed the sketch to the AD (kind of joking around), Days later, I was at her desk reviewing her work, and

Re: [IxDA Discuss] Double search boxes? Best practices?

2009-05-14 Thread Erin Lynn Young
Multiple search fields are bad. I'd recommend one of the following approaches: 1) Default to a global search result page, but offering a dropdown between the keyword field and submit button where users can scope their search to a particualr section. The downside is users are likely to miss it. 2)

Re: [IxDA Discuss] Good starting points for a user guide ?

2009-05-06 Thread Erin Lynn Young
I've seen recommendations that instructional tool tips appear, explaining that particular point in the UI, if the user doesn't interact for a certain period of time (say, 7 seconds)... You can also use question mark or i (info) icons to make those tooltips accessible. Make good user of

Re: [IxDA Discuss] Two Delete behaviors - one type of label?

2009-04-28 Thread Erin Lynn Young
I also like the undo idea. Another suggestion could be a trash can icon for immediate deletion, and a Delete? button for the delete requiring confirmation. I can't recall ever having to have confirmed a drag into a trash can or a click on a trash can, but the ? after Delete could indicate the

Re: [IxDA Discuss] The role of detailed footers

2009-04-24 Thread Erin Lynn Young
I do think there is justification for a site like target.com, where browsing products is the primary use case and dominates the global navigation, but there are also clear-cut ancillary use cases that must be served. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from

Re: [IxDA Discuss] The role of detailed footers

2009-04-22 Thread Erin Lynn Young
I agree with Jeff's concerns about page load, but I disagree that the global navigation is the right place for a site map link. Rather, I find that site maps are most often linked from the footer. If that's the case, footers like this match the user expectation well. - www.target.com uses this

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Erin Lynn Young
Google Search does have the Did You Mean feature - perhaps that would help in the Louise/Louisa arena? Also look to the predictive search on Facebook as a best-in-class example of finding people. It might be outside of your scope but is very easy to use. Jakob Neilsen's studies about search in

Re: [IxDA Discuss] Site Review: BibleExperience.com

2009-04-08 Thread Erin Lynn Young
The site is easy to navigate and understand, so the feedback below is more nit-picky, clean-up stuff. I hope it's helpful to you. One opportunity for better usability would be to add hover effects on all things that can be clicked on. I see them on system links, but not on some of the buttons