Wow! Thank you for the helpful feedback!
I just got my manager to agree to include the Skip button. The 'price'
is to redesign the leading page so it will appear more fun and
inviting to encourage users to go through the tutorial. Actually I
don't view it as the price. It is what it should be.
I
David,
Thank you for the sharing. As you mentioned, those information is
available in the user manual. But at the same time we know few users
will read the manual. We also have a Help system built in the product,
which I believe much is more useful than the manual. Regarding the
accidental click,
I am working on a setup wizard for a consumer product. Somewhere
toward the end of the wizard we have a two-screen guided tutorial to
help users understand the main functions of the remove device (a
component of the product). My manager believes it is beneficial to
force users go through the tutori
Patrick,
Just a heads-up, it is very pricey to use a recruiting firm (usually a
marketing research firm) to help you find participants. It can easily reach
the $100 per name price tag for the list and you still need extra to pay the
participants. More important, it is quite challenging to make sur
My company develops both software and hardware products. So I spent quite a
chunk of my time doing usability testing on hardware designs. Alexander
already gave a good list. I will just add some quick points to it.
If it is a handheld, industrial design is very important. A list of items
you may w
This is a very interesting topic. The first time I tried to log in, I felt a
little bit confused too. It certainly is a kind of new paradigm for login.
Thank you Jeff for explaining the rationale behind it. I am still curious
about why the email field does not take the password as well. That is, a
