I just finished my final UI design project at UC Berkeley's School of
Information (I'm a grad student there) and was hoping for your
feedback.
We redesigned the BART ticket kiosk.
Our goal was to make it easier for first-time or infrequent riders to
use while not making it any harder for
Thank you all for your feedback!
A few thoughts:
I completely agree that clicking/touching the screen is tempting when
it's presented to you in a browser. Though in our user testing at a
BART station with the physical prototype, it wasn't a problem at
all. Users immediately went for the physical
