[IxDA Discuss] Invitation to connect on LinkedIn

2009-09-29 Thread Margaret Hanley
LinkedIn Margaret Hanley requested to add you as a connection on LinkedIn: -- Ravi, I'd like to add you to my professional network on LinkedIn. - Margaret Accept invitation from Margaret Hanley http://www.linkedin.com/e

Re: [IxDA Discuss] Resources for new usability managers

2008-05-20 Thread Margaret Hanley
Hi Elise, I am the list moderator of the UX Management list, hosted by the IA Institute. The list is free to join and our recent conversations have focused on questions to ask in an interview, salary surveys and how to structure your team.

Re: [IxDA Discuss] Patterns for complaints

2008-04-30 Thread Margaret Hanley
Hi Erik, One of the projects I oversaw while I was at the BBC was the Complaints web site. The BBC receives a lot of feedback from the British license fee payers and has a history of creating forums on TV in particular, of airing those complaints in shows like Points of view

Re: [IxDA Discuss] Application design in health care domain

2007-10-30 Thread Margaret Hanley
Susan Webber from LBi in the UK did a great presentation on the user research and design of the Map of Medicine for mobiles (MobileMap) at Euro IA. Her presentation isn't up on the web site, but I am sure that she would be willing to discuss her findings with you directly.