I was going to suggest UserZoom.com, too, as a possibility. Another
company with internationalizable online testing is Keynote Systems
(http://keynote.com/products/customer_experience/index.html). But
perhaps you don't want to engage in two learning experiences at the
same time, eh? Good luck.
Hi Behzad:
It sounds like you have plenty of good advice already, but let me add
my two bits. For website clients whom I was pretty sure wouldn't
understand Nielsen's heuristics, I created this 4-item list (with
explanatory bullets):
I know where I am.
* The system provides clear answers
