The Lathe, Inc. (www.thelathe.com) is seeking a Director of User Experience 
Principals only, please reply to care...@thelathe.com

Position
Director of User Experience

Location
NYC

Job Overview
The Director of User Experience is responsible for the oversight of user 
experience and interaction design, from usability testing to assessments to 
information architecture, for interactive projects such as websites, online 
advertising, and mobile application development. The Director works closely 
with clients to define needs, requirements and goals for success, translating 
these into excellent user experiences. The Director is also an advocate for a 
user-centered design approach that may be unfamiliar to clients in 
heavily-regulated industries such as healthcare and pharmaceuticals.

Our clients are primarily in the pharmaceuticals industry and produce 
treatments for chronic illnesses. This requires a sensitivity to the long-term 
needs of users, particularly related to ongoing management of conditions and 
the role of caregivers in the treatment lifecycle, as well as an understanding 
of the ways in which both patients and healthcare professionals consume 
information through digital channels.

The position includes:

*              Provide leadership and management to a small UX team that 
includes external, off-site contract resources as well as internal employees
*              Ensure that the UX team produces consistent deliverables 
regardless of personnel
*              Identify strengths and weaknesses among the UX team members and 
provide coaching and support as needed
*              Assign tasks to team members commensurate with their strengths 
or based on growth plans
*              Collaborate with visual designers and copywriters to ensure UX 
best practices are implemented correctly
*              Lead efforts to define business, functional, and end-user UI 
requirements for new projects
*              Ensure the design and build of products and sites is of the 
highest quality and supports strategic goals
*              Participate in client meetings and conference calls as necessary 
and be able to effectively present UX deliverables and respond to client 
feedback
*              Work with other agencies (advertising, PR, media, medical 
education, etc.) that may be assigned by our clients to provide assets or other 
contributions to our projects
*              Work closely with the President to support new business 
development
*              Educate clients and prospects on UX, usability, and 
user-centered design principles
*              Recommend deliverables, timelines, and resources for project 
proposals
*              Stay abreast of research, technology, and advances in the UX 
field, and keep the team and clients up to speed
*              Understand the legal and regulatory constraints of 
pharmaceutical clients, how those constraints relate to the UX field, and how 
they affect our business in particular
*              Lead the standardization of UX deliverables across the 
organization

We moved into a brand new office space on June 1 and enjoy a small-company 
culture while taking our work very seriously. We frequently compete against - 
and best - other interactive firms many times our size. Salary and benefits are 
competitive, including generous vacation time, 401(k) with matching 
contributions, medical insurance, and more.

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