There are several issues here:
1. How do the people going through the interview code items that are
very similar (making the same point with a high-degree of inter-rater
reliability).
2. What if a single user repeats something more than once during a
single interview.
3. What if the same item com
It depends on the application - I generally don't weight items as a
result of frequency as it can be tough to know why one item was
mentioned more than others. For example, many people might notice
that a car is dirty, but thats not necessarily more important that
the fact the it has a flat tire.
Hi All,
I am writing up notes for an affinity diagram session. I see that
users are repeating some points during the interviews - i.e. these are
issues that a majority of users are facing. Should I make just one
note per issue or every time the issue is raised?
I guess what I am trying to ask is